Results 91 to 100 of about 223,417 (240)
Predict Airline Customer Satisfaction using a Machine Learning Model
Sistemasi: Jurnal Sistem InformasiCustomer satisfaction is a strategic factor for the sustainability of airline businesses amid increasingly intense competition in the aviation industry.
Yoel Dinata Suwito, Yeremia Alfa Susetyo
doaj +1 more source
İstanbul Gelişim Üniversitesi Sosyal Bilimler DergisiAim: Airlines frequently organize advertising campaigns to attract customers to flights and strengthen their brand image. However, the effectiveness of these campaigns remains limited when measured using traditional methods.
Tuna Çakar +2 more
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Interdependent Security: The Case of Identical Agents [PDF]
Do firms have adequate incentives to invest in anti-terrorism mechanisms? This paper develops a framework for addressing this issue when the security choices by one agent affect the risks faced by others.
Geoffrey Heal, Howard Kunreuther
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, 2017 The airline product consists of tangible and intangible elements. It is important to remember that passengers are purchasing more than the airline product; they are also acquiring its benefits, including their customer experience, which they associate with it.
openaire +2 more sources
Apology Strategies Used by Airline Officers in Handling Problems with Passengers [PDF]
, 2016 In this research, I discuss about types of apology strategies used by Lion Group officers in handling problems with passengers. It was triggered by the fact that this Airline Company still manages to have high number of passengers though many of its ...
Kuntjara, E. H. (Esther) +1 more
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Low cost carriers and the evolution of the US airline industry [PDF]
The article studies the evolution of the U.S airline industry from 1995 to 2009 using T-100 traffic data and DB1B fare data from the U.S. Department of Transportation.
Hüschelrath, Kai, Müller, Kathrin
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The Role of the Manufacturer in Air Transportation Planning [PDF]
, 1972 The role of the aircraft manufacturer in the airline industry is considered. The process is illustrated by using a fictitious airline as an example--that is, a case study approach with Mid-Coast Airways serving as the example. Both in slide form and with
Mackenzie, J.
core +1 more source
Airport Noise Regulation, Airline Service Quality, and Social Welfare [PDF]
This paper explores the impact of airport noise regulation on airline service quality and airfares. It also characterizes the socially optimal stringency of noise limits, taking both noise damage and the various costs borne by airlines and their ...
Jan K. Brueckner, Raquel Girvin
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Foreign Direct Investment in ASEAN Airline Industry
Hasanuddin Law ReviewThe development of aviation market in Southeast Asia after the Covid-19 pandemic is promising. More aircraft are delivered to the Asia-Pacific region, including the Association of South East Asian Nations (ASEAN) Member States.
Rio Christiawan +3 more
doaj +1 more source
Integrating Industrial Organization and International Business to Explain the Cross-National Domestic Airline Merger Phenomenon [PDF]
Lecture on the first SFB/TR 15 meeting, Gummersbach, July, 18 - 20, 2004The domestic airline merger phenomenon of the late 1980s and early 1990s sparked a great deal of Industrial Organization literature; yet, that literature neglected non-US merger ...
Clougherty, Joseph A.
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