Results 171 to 180 of about 223,417 (240)

Airline performance measurement using bias-corrected network data envelopment analysis estimates: Evidence from a turbulent era. [PDF]

Heliyon
Bin Taliah AR, Zervopoulos PD.
europepmc   +1 more source

Characteristics of In-Flight Medical Emergencies on a Commercial Airline in Mainland China: Retrospective Study.

JMIR Public Health Surveill
Shi R, Jiang W, Yang J, Dong X, Yu P, Zhou S, Shang H, Xu W, Chen EZ, Yang Z, Zhou Y.   +10 more
europepmc   +1 more source

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Do corporate social responsibility practices improve financial performance? A case study of airline companies

Journal of Cleaner Production, 2021
With the growing emphasis on corporate social responsibility (CSR) practices, airlines are beginning to question whether the implementation of CSR activities will increase costs or affect corporate financial performance.
T. Kuo, Hsiao-Min Chen, Hsien-Mi Meng
semanticscholar   +1 more source

Text mining approach to explore dimensions of airline customer satisfaction using online customer reviews

, 2020
The airline industry operates in a highly competitive market, in which achieving and maintaining a high level of passenger satisfaction is seen as a key competitive advantage.
Filipe R. Lucini, L. Tonetto, F. S. Fogliatto, M. Anzanello   +3 more
semanticscholar   +1 more source

Relationships among green image, consumer attitudes, desire, and customer citizenship behavior in the airline industry

International Journal of Sustainable Transportation, 2020
As the number of green consumers increases, many airlines are making a lot of effort to create green images. Since there has been little empirical research on green image in the airline industry, this study investigated the important role of green image ...
Jinsoo Hwang, S. Lyu
semanticscholar   +1 more source

The dynamic stimulus of social media marketing on purchase intention of Indonesian airline products and services

Asia Pacific Journal of Marketing and Logistics, 2020
PurposeThe present paper aims to explore the antecedents and consequences of social media marketing (SMM) subsets on consumers’ purchase intentions of Indonesian airline products and services.
M. Moslehpour, Alaleh Dadvari, W. Nugroho, Ben-Roy Do   +3 more
semanticscholar   +1 more source

The impact of airline service quality on passengers’ behavioral intentions using passenger satisfaction as a mediator

Journal of Air Transport Management, 2020
This research study measures the perception of airline service quality based on data collected from Pakistan International Airline (PIA) passengers using SERVQUAL.
F. T. Shah, Zaineb Syed, Abeer Imam, Aiman Raza   +3 more
semanticscholar   +1 more source

COVID-19 and the airline industry: crisis management and resilience

The Tourist Review, 2021
Purpose The COVID-19 pandemic has triggered a time of crisis and uncertainty for the air transportation industry. The gloomy prospects for the industry have stretched business resilience to a critical point.
Min Suk, Wonjoon Kim
semanticscholar   +1 more source