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Features requirement elicitation process for designing a chatbot application
This article seeks to assist the chatbot community by outlining the characteristics that a chatbot needs to possess and explaining how to create a chatbot for a bank. In order to determine which capabilities are most crucial to ending users, a study of a small sample of chatbot users was conducted.
Nurul Muizzah Johari +4 more
wiley +1 more source
Impacts of Airline Service Quality on Airline Image in Airline Industry
This paper investigates how airline service quality determines airline image and passengers` future behavioural intentions. To investigate the effect of airline service quality, Structural Equation Modeling using a maximum likelihood estimator, was applied to data collected from Korean international air passengers who have used Korean Airlines, Asiana ...
Jin-Woo Park, Yk-Su Lee, Bong-Gu Jee
openaire +2 more sources
Reading Cultural Dimensions through Pegasus Airlines' Covid-19 Instagram Posts
Covid-19 salgınını dünyaya yayılmasının ardından gelen birçok kısıtlama ve tedbir yaşantımızda büyük değişikliklere yol açmıştır. Dünyanın genelinde kısıtlama ve tedbirler benzer olsa da hastalığın yayılımı farklı ülkelerde farklı gidişatlar seyretmiştir.
Selma Koç Akgül, Cemile Erden
doaj +1 more source
Internationalization and ESG Controversies: Do Foreign Directors on Corporate Boards Matter?
ABSTRACT This study examines the relationship between internationalization and environmental, social, and governance (ESG) controversies, focusing on whether foreign directors on corporate boards influence this relationship. Drawing on resource dependence theory, we argue that internationalization increases ESG controversies due to the complexity of ...
Mohamed Elsayed +4 more
wiley +1 more source
ABSTRACT Despite the critical role that state‐owned enterprises (SOEs) can play in the green transition, relatively little is known about governments' environmental behavior as foreign shareholders. This study examines the effect of state ownership on domestic and foreign environmental performance.
Pablo Torres, Germà Bel, Marc Esteve
wiley +1 more source
Problem definition. Currently observed global warming is manifesting its effects, as in all regions, on the northeastern slope of the Greater Caucasus. Specifically, the increase in air temperature has caused changes in the elements of the snow cover in ...
Matanat Musayeva +2 more
doaj +1 more source
The Safety-Hygiene Air Corridor between UK and Spain Will Coexist with COVID-19
Background: The main goal of this case study is to analyze the air traffic, air cargo, and the safety-hygiene air corridor between UK and Spain, in airports managed by MAG Group (UK) and AENA Group (Spain).
Lázaro Florido-Benítez
doaj +1 more source
Advancing Theory and Practice Concerning CO2e Emissions: A Time‐Based Tool for Organisations
ABSTRACT Although organisations are increasingly scrutinised on their CO2e emissions, economic growth is frequently encouraged. Eco‐efficiency–based initiatives—‘doing more with less’—could be a solution. The problem is that many organisations (e.g., smaller enterprises without access to specialist knowledge) have difficulties in gauging the impact of ...
Andrea Stevenson Thorpe, Frank Figge
wiley +1 more source
Influence of airlines’ size and labour costs on profitability
It is important to examine profitability in the aviation sector and the factors that may affect it, due to their relevance for the airlines’ survival.
Matías Ginieis +2 more
doaj +1 more source
ABSTRACT Airports are strategic and environmental nodes in global transport systems where rapid passenger growth challenges capacity, sustainability, and resilience. This study uses anonymized mobile network data to analyze and forecast passenger dynamics at Lisbon Airport, Portugal, linking data‐driven insights to sustainable mobility and ...
João Carlos Ferreira +3 more
wiley +1 more source

