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The Canadian nurse, 1989
Anger is universal, its variations in the human species well documented. Under certain conditions, it can even work in our favor. Here, the author examines how we manage anger, its positive and negative aspects, as well as its manifestations--biological and in the form of bodily expressions. Through intellectualizing our anger, she says, we rationalize
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Anger is universal, its variations in the human species well documented. Under certain conditions, it can even work in our favor. Here, the author examines how we manage anger, its positive and negative aspects, as well as its manifestations--biological and in the form of bodily expressions. Through intellectualizing our anger, she says, we rationalize
openaire +1 more source
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
Journal of Marketing, 2022exaly