Results 11 to 20 of about 102,360 (306)
The Impact of Proximity on Trust Restoration from an Organisational Apology [PDF]
Management and Economics ReviewModern organisations frequently issue public apologies in the aftermath of a perceived transgression as a strategy to restore lost trust. Our paper examines the impact of social proximity on the efficacy of organisational apologies issued to consumers ...
Eric RHODES +2 more
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Cogent Psychology, 2023 We employed a Bayesian analysis to compare offence-specific forgiveness in supportive versus ambivalent relationships. We also investigated offender accounts to assess their effect on forgiveness.
Robert D. Ridge +3 more
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Papal Apologies for Residential Schools and the Stories they Tell
Journal of Moral Theology, 2023 This article reflects on the apologies by Pope Francis for Indian Residential Schools in Canada in terms of the stories they tell about past wrongdoing and about the role of the apologies in repair and healing.
Jeremy M. Bergen
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Nursing Standard, 1990 In Nursing Standard August 29-September 4, 1990 issue, one of the contributor's names was spelt incorrectly. The title of the article was 'Yuppie 'flu - a real illness' and the correct spelling of the interviewee's name is John Brodrick.
openaire +2 more sources
PLoS ONE, 2019 During a national reckoning against sexual violence, the public read or heard dozens of apologies offered by prominent public figures in response to allegations of sexual misconduct. This study examined people's reactions to these apologies, with a focus
Karina Schumann
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"100 per cent, Body and Soul”:The Ability of an Agent to Act for a Competitor of his Principal [PDF]
, 2013 No abstract ...
Chalmers, J., Leverick, F.
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Apologies in business communication
Eesti Rakenduslingvistika Ühingu Aastaraamat, 2007 The aim of the present paper is to examine the routine of apologizing in spoken business communication. Being face-threatening acts, apologies are of special importance in communication.
Jūratė Ruzaitė, Laura Čubajevaitė
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Homophobic slurs and public apologies: the discursive struggle over fag/maricón in public discourse [PDF]
, 2012 A handful of recent incidents hints at an ideological struggle over the use of the English word fag(got) and the Spanish word maricón in public discourse. This article examines the discursive and ideological struggle over the terms through the comparison
Cashman, Holly R.
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Práticas da História, 2019 The nine-hundredth anniversary of the First Crusade (1095-99) saw hundreds of evangelical Western Christians trace the route of the medieval expedition apologising to local communities for the violence of the crusades. The Reconciliation Walk embodied an
Mike Horswell
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, 2007 The recent rash of apology-protecting legislation in tort law in the common law world raises interesting questions about why apologies are so important. The function of apologies within society generally is not absolutely clear.
Vines, Prue
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