Results 71 to 80 of about 9,336 (214)
Leveraging Crisis Management for Minimising Brand Cancellation
ABSTRACT Brand misconduct can trigger negative consumer responses and escalate into brand crises. Effective crisis management is therefore essential to mitigate such responses and enhance organisational resilience. This study investigates the impact of various crisis communication strategies on consumer engagement and subsequent brand cancellation ...
Liyun Liu +2 more
wiley +1 more source
ABSTRACT Firms are experiencing mounting pressure to report their environmental impact. Rather than disclosing their actual performance, however, some are engaging in unethical business (i.e., greenwashing) practices. Prior studies have contributed significantly to the greenwashing literature from varied perspectives, but a comprehensive understanding ...
Sher Jahan Khan +4 more
wiley +1 more source
Apologising and the Montenegrin cultural script [PDF]
The paper deals with the representation of the speech act of apology through cultural scri pts. The research has been done on a corpus of students’ responses gathered through an interview of the Discourse Completion Task ...
Slavica Perovic
doaj
ABSTRACT Groups are motivated not only by resources and status, but also by whether they matter to others. We introduce collective anti‐mattering, the belief that one's group does not count in the eyes of outgroups or society, and examine its emotional and political consequences.
Nassim Tabri +2 more
wiley +1 more source
Abstract This article turns a workshop session and the university as a locus of knowledge production into objects of ethnographic investigation. The authors reflect on our experience co‐facilitating a body‐mapping session with a group of anthropologists of different backgrounds, ages and career stages—all women—from universities across Europe, during a
Koreen M. Reece, Magdalena Suerbaum
wiley +1 more source

