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What Counts as an Apology? Exploring Stakeholder Perceptions in a Hypothetical Organizational Crisis
, 2018J. Bentley
semanticscholar +1 more source
Public ritual apology – A case study of Chinese
Discourse, Context & Media, 2018D. Kádár, P. Ning, Yongping Ran
semanticscholar +1 more source
“The apology seemed (in)sincere”: Variability in perceptions of (im)politeness
Journal of Pragmatics, 2019Michael B Haugh
exaly

