Results 21 to 30 of about 68,178 (299)

Investigating the performance of emailed apologies by Australian learners of Italian

open access: yesEuroAmerican Journal of Applied Linguistics and Languages, 2022
This paper explores the strategies chosen by Australian learners of Italian when performing emailed apologies in Italian. Through a modified discourse completion task, 42 participants produced a total of 317 emails.
Talia Walker
doaj   +1 more source

APOLOGY STRATEGIES IN CAMEROON FRENCH

open access: yesEuropean Journal of Applied Linguistics Studies, 2022
This article discusses the results of a case study on strategies used by Cameroon French speakers to apologize in situations involving friends and superiors. The data of the study were collected by means of a Discourse completion Task Questionnaire that was administered to two groups of university students.
openaire   +2 more sources

The Intentional Use of Service Recovery Strategies to Influence Consumer Emotion, Cognition and Behaviour [PDF]

open access: yes, 2007
Service recovery strategies have been identified as a critical factor in the success of. service organizations. This study develops a conceptual frame work to investigate how specific service recovery strategies influence the emotional, cognitive and ...
A. Palmer, R. Beggs, C. Keown-McMullan   +61 more
core   +2 more sources

Keep Calm and Say Sorry!: The use of Apologies by EFL Teachers in Turkish and English

open access: yesEducational Process: International Journal, 2013
The aim of the study is to investigate apology strategies used by EFL teachers in Turkish and English. For the purpose of the study, a qualitative research was carried out. The study utilized purposeful sampling.
Zeynep Canli, Bekir Canli
doaj   +1 more source

Apology Strategy in Senior High School Students of North Aceh Dialect

open access: yesMimbar Ilmu, 2023
An apology is an important expression of contact. The form of apology differs from the form of apology in different languages, circumstances, beliefs, ethnography, and so on.
Isda Pramuniati, Mahriyuni, Marice
doaj   +1 more source

Apology Strategies Used by Students in University of Balikpapan

open access: yesJournal of English Language Studies, 2019
There are two objectives of the study namely to investigate kind of apology strategies are used by students in University of Balikpapan and to investigate how age and social status affect their choice of apology strategies.
retnowaty retnowaty, Nurliani Maulida
doaj   +1 more source

Iraqi EFL Learners´ Ability in Using Apology

open access: yesمجلة اداب ذي قار, 2020
In the last two decades, many studies have been conducted to investigate speech act performance in general, and apology speech act in particular. The study of speech acts can provide us with better understanding and new insights into the interdependence ...
Alaa Mohamed Jabir
doaj   +1 more source

Apology Strategies in Qassimi Arabic

open access: yesTheory and Practice in Language Studies, 2020
This study aims to discover what types of apology strategies are utilized by Qassimi speakers. To achieve this, the data were collected by observations (n=34) where apology speech acts were produced. All the participants (n= 53) are Qassimi Arabic speakers (a variety of Najdi Arabic spoken in central Saudi Arabia) as their L1.
openaire   +1 more source

Homophobic slurs and public apologies: the discursive struggle over fag/maricón in public discourse [PDF]

open access: yes, 2012
A handful of recent incidents hints at an ideological struggle over the use of the English word fag(got) and the Spanish word maricón in public discourse. This article examines the discursive and ideological struggle over the terms through the comparison
Cashman, Holly R.
core   +3 more sources

PRAGMATIC TRANSFER IN APOLOGY EMPLOYED BY ENGLISH EDUCATION STUDENTS OF ISLAMIC STATE UNIVERSITY (UIN) RADEN FATAH

open access: yesEnglish Review: Journal of English Education, 2019
This study intends to find out and to describe apology strategies made by the sixth and eighth semester students of English Education Study Program of Islamic State University (UIN) Raden Fatah Palembang, and to explain how the pragmatic transfer ...
Tiara Eliza
doaj   +1 more source

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