Results 71 to 80 of about 68,178 (299)
Situational Crisis Communication Theory and the Use of Apologies in Five High-Profile Food-Poisoning Incidents [PDF]
This article examines the role that apologies play in situational crisis communication theory (SCCT) and focuses on a number of recent food-poisoning incidents.
Dulaney, Emmett, Gunn, Rebecca
core +1 more source
I develop and argue for a kind of externalism about certain kinds of non-doxastic attitudes that I call policy externalism. Policy externalism about a given type of attitude is the view that all the reasonable policies for having attitudes of that type ...
Drucker, Daniel
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ABSTRACT The atrocities committed during the Nazi era still affect Germany's image in the world and Germans' feelings about their country's past. Herein, we investigate how historical propaganda images glorifying Adolf Hitler influence these feelings. Prior scholars have raised concerns that such materials might communicate distorted images of the past
Lara Ditrich +3 more
wiley +1 more source
Politeness in Bad Neighbors Movie
The research aims at describing politeness used by Americans in Bad Neighbors movie to express apology. This is a qualitative descriptive research which identified, observed, transcribed the data as well as described them in the sentences.
Sastika Seli, Dewi Syafitri
doaj +1 more source
Strategies in Apologizing Among Writers in Pembaca Menulis Column at Jawa Pos Newspaper [PDF]
Pratama, Alfian Febriandi. 2014. Strategies in Apologizing among Writers inPembaca Menulis Column at Jawa Pos Newspaper. Study Program of English,Department of Languages and Literature, Faculty of Cultural Studies, UniversitasBrawijaya, Malang ...
PRATAMA, A. F. (ALFIAN)
core +2 more sources
Business to Business Marketing: Service Recovery and Customer Satisfaction Issues with Ocean Shipping Lines [PDF]
The tenets of relationship marketing are useful in understanding the success of a service provider. Based on a sample of 221 firms in Singapore that use ocean freight shipping services, examines service recovery issues related to satisfaction.
Durvasula, Srinivas +2 more
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Abstract This article explores how queerness and religion intersect in a unique enactment of Bathukamma, a flower festival honoring the female divine in Hyderabad, the capital of the South Indian state of Telangana. Drawing on theories of figuration, I analyze how local queer organizations celebrate the festival in a way that engages two distinctive ...
Stefan Binder
wiley +1 more source
Speakers’ choice of apology strategies in a discourse completion task: A study of Turkish speakers in Tabriz [PDF]
This study investigates the use of apologizing strategies by speakers of Azerbaijani Turkish in Iran. One hundred and twenty (60 male and 60 female) randomly selected speakers of Azerbaijani Turkish from Tabriz participated in a Discourse Completion Test
Javid Fereidoni +2 more
doaj +1 more source
Apology Strategies of Iranian ESL Students
The main focus of this study, which is of the most important and most frequent speech acts used in multicultural settings, is the speech act of apology. It probes native Persian-speaking ESL university students’ apology and non-apology strategies based on Cohen and Olshtain’s (1981) frame work to evince variations ascribed to gender, mother tongue, and
openaire +2 more sources
Caught in the fire: An accidental ethnography of discomfort in researching sex work
Abstract Drawing on fifteen years of engagement with researching Israel's sex industry, this article uses accidental ethnography to propose discomfort‐as‐method for feminist anthropology. I argue that discomfort is not a by‐product of fieldwork but a constitutive condition that disciplines researchers and shapes what can be known.
Yeela Lahav‐Raz
wiley +1 more source

