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Optimization of an appointment scheduling problem for healthcare systems based on the quality of fairness service using whale optimization algorithm and NSGA-II [PDF]

open access: yesScientific Reports, 2021
Effective appointment scheduling (EAS) is essential for the quality and patient satisfaction in hospital management. Healthcare schedulers typically refer patients to a suitable period of service before the admission call closes. The appointment date can
Ali Ala   +3 more
doaj   +2 more sources

Integration of simulation and DEA to determine the most efficient patient appointment scheduling model for a specific healthcare setting [PDF]

open access: yesJournal of Industrial Engineering and Management, 2014
Purpose: This study is to develop a systematic approach for determining the most efficient patient appointment scheduling (PAS) model for a specific healthcare setting with its multiple appointments requests characteristics in order to increase patients’
Nazanin Aslani, Jun Zhang
doaj   +4 more sources

An adaptive decision support system for outpatient appointment scheduling with heterogeneous service times [PDF]

open access: yesScientific Reports
Appointment scheduling (AS) plays a crucial role in outpatient clinic management. Traditional methods involve patient grouping using pre-defined rules and scheduling based on these groups.
Haolin Feng   +4 more
doaj   +2 more sources

Data-driven appointment scheduling [PDF]

open access: yesProceedings of the 12th EAI International Conference on Performance Evaluation Methodologies and Tools, 2019
We consider the problem of evaluating and constructing appointment schedules for patients in a health-care facility where a single physician treats patients in consecutive order, as is common for general practitioners, clinics and for outpatients in hospitals.
Fiems, Dieter
core   +2 more sources

Robust Appointment Scheduling [PDF]

open access: yes, 2014
Health care providers are under tremendous pressure to reduce costs and increase quality of their services. It has long been recognized that well-designed appointment systems have the potential to improve utilization of expensive personnel and medical ...
Mittal, Shashi   +2 more
core   +4 more sources

Effects of appointment scheduling on waiting time and utilisation of antenatal care in Mozambique [PDF]

open access: yesBMJ Global Health, 2019
Background Poor patient experience, including long waiting time, is a potential reason for low healthcare utilisation. In this study, we evaluate the impact of appointment scheduling on waiting time and utilisation of antenatal care.Methods We ...
Margaret McConnell   +8 more
doaj   +2 more sources

Enhancing the Performance of Patient Appointment Scheduling: Outcomes of an Automated Waitlist Process to Improve Patient Wait Times for Appointments [PDF]

open access: yesHealth Services Insights
Introduction: Online self-scheduling of medical appointments is increasingly common. An automated waitlist can be used for patients who desire an earlier appointment time if one becomes available after they are scheduled.
Frederick North   +6 more
doaj   +2 more sources

Data Analytics and Modeling for Appointment No-show in Community Health Centers [PDF]

open access: yesJournal of Primary Care & Community Health, 2018
Objectives: Using predictive modeling techniques, we developed and compared appointment no-show prediction models to better understand appointment adherence in underserved populations.
Iman Mohammadi   +4 more
doaj   +2 more sources

The Effect of Three Key Administrative Errors on Patient Trust in Physicians: Prescription Errors, Confidentiality Breaches, and Appointment Scheduling Omissions [PDF]

open access: yesJournal of General and Family Medicine
Background Understanding how administrative errors, such as prescription and appointment scheduling omissions, and patient confidentiality breaches impact trust in physicians is crucial for improving patient‐physician relationships and healthcare ...
Tetsuro Aita   +8 more
doaj   +2 more sources

Evaluation of patient satisfaction of the status of appointment scheduling systems in outpatient clinics: Identifying patients' needs

open access: yesJournal of Advanced Pharmaceutical Technology & Research, 2018
Appointment scheduling systems are potentially useful tools for enhancing the patient satisfaction. This study was conducted to inspect patient's needs and satisfaction of the current status of appointment scheduling systems in outpatient clinics.
Mohammad Reza Mazaheri Habibi   +5 more
doaj   +2 more sources

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