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Data-driven appointment scheduling [PDF]
We consider the problem of evaluating and constructing appointment schedules for patients in a health-care facility where a single physician treats patients in consecutive order, as is common for general practitioners, clinics and for outpatients in hospitals.
Fiems, Dieter
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Asymptotically Optimal Appointment Schedules
Mathematics of Operations Research, 2019We consider the problem of scheduling appointments for a finite customer population to a service facility with customer no-shows to minimize the sum of customer waiting time and server overtime costs. Because appointments need to be scheduled ahead of time, we refer to this problem as an optimization problem rather than a dynamic control one. We study
Mor Armony, Rami Atar, Harsha Honnappa
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Optimized appointment scheduling
European Journal of Operational Research, 2014zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Kemper, B. +2 more
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Practical Principles in Appointment Scheduling
Quality and Reliability Engineering International, 2015Appointment schedules aim at achieving a proper balance between the conflicting interests of the service provider and her clients: a primary objective of the service provider is to fully utilize her available time, whereas clients want to avoid excessive waiting times.
Kuiper, A., Mandjes, M.
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Appointment Scheduling on Computer
Pacing and Clinical Electrophysiology, 1997The program is well-written, intuitive, and easy to use once initial data, such as the available appointment slots, has been entered. While the effort may not seem worthwhile initially, the ability to access an office appointment book from several locations simultaneously and the reporting capabilities of the software make MEDSched a useful addition to
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Optimal stationary appointment schedules
Operations Research Letters, 2017zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Kuiper, A., Mandjes, M., de Mast, J.
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