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Performance Feedback Processing Is Positively Biased As Predicted by Attribution Theory. [PDF]

open access: yesPLoS ONE, 2016
A considerable literature on attribution theory has shown that healthy individuals exhibit a positivity bias when inferring the causes of evaluative feedback on their performance.
Christoph W Korn   +3 more
doaj   +7 more sources

Customer tolerance in homestays: The influence of interpersonal interaction and motivation Attribution. [PDF]

open access: yesPLoS ONE
Customer tolerance behavior actively sustains harmonious host-guest relationships and strengthens homestay reputations. Drawing on social cognition theory and attribution theory, this study investigates how interpersonal interaction shapes customer ...
Huiling Zhou   +4 more
doaj   +2 more sources

From psychological imbalance to behavioral withdrawal: unraveling the impact of relative deprivation on organizational citizenship behavior in tourism enterprises [PDF]

open access: yesFrontiers in Psychology
Relative deprivation (RD), an important antecedent of organizational citizenship behavior (OCB), remains underexplored in terms of its fundamental mechanisms.
Shuangbin Han, Yuxiang Fan
doaj   +2 more sources

KONAKLAMA İŞLETMELERİNDE HİZMET TELAFİSİ, TEKRAR SATIN ALMA VE POZİTİF AĞIZDAN AĞIZA İLETİŞİM ÜZERİNDE MÜŞTERİ ATIFLARININ ETKİSİ

open access: yesMehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2023
En mükemmel işletmelerin dahi tamamen engelleyemediği hizmet hataları konaklama sektörünün başarısı için kritik bir öneme sahiptir. Bu noktada işletmelerin hizmet hatalarını onarabilmelerinin en etkili yollarından birisi hizmet hatalarına uygun hizmet ...
Ramazan Kurtoğlu, Selman Temiz
doaj   +1 more source

Attribution Theory: How is it Used?

open access: yesEDIS, 2014
Attribution theory is defined as the way that individuals envision the success or failure of their own behavior or the behavior of others. This 4-page fact sheet explains how instructors, whether formal or informal, can use this theory in their learning
Eric D. Rubenstein, Andrew C. Thoron
doaj   +5 more sources

Encouraging Brand Evangelism Through Failure Attribution and Recovery Justice: The Moderating Role of Emotional Attachment

open access: yesFrontiers in Psychology, 2022
Brand evangelism is essential to the profitability of e-shops, but the effects of failure attribution and recovery justice in encouraging brand evangelism in the online service recovery context are not straightforward. Grounded on a framework integrating
Tingting Zhu, Sung Kyu Park
doaj   +1 more source

Neural Mechanisms of Theory of Mind in Autism and Schizophrenia: A Review of fMRI Studies [PDF]

open access: yesКлиническая и специальная психология, 2020
Theory of mind is a cognitive ability, which enables to understand intentions, emotions and beliefs of another person. Because of theory of mind, people are able to interpret behavior of others and adapt to it.
Iosifyan M.   +5 more
doaj   +1 more source

Applications of Social Attribution Theory in XAI

open access: yesProceedings, 2022
A major problem facing artificial intelligence ethics is how to give AI the status of the agent and gain the trust of human beings. This is accompanied by the rise of Explanatory AI (XAI).
Guihong Zhang
doaj   +1 more source

Association between self-compassion and cyber aggression in the COVID-19 context: roles of attribution and public stigma

open access: yesBMC Psychology, 2023
Self-compassion is negatively associated with aggressive behaviors. However, the association between self-compassion and cyber aggression toward stigmatized people (e.g., people infected with COVID-19) has not been investigated in the COVID-19 context ...
Qinglu Wu, Tian-Ming Zhang
doaj   +1 more source

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