Results 181 to 190 of about 2,554 (252)

The Past, Present, and Future of Customer Knowledge Management: A Review and Research Agenda

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT We develop and present a framework for research in customer knowledge management (CKM) that synthesizes insights from a comprehensive literature review spanning 2000 to 2024. This framework highlights the determinants, impacts, and moderators shaping CKM and its role in contemporary organizations.
Victoria Y. Ourzik
wiley   +1 more source

BPM and Process Performance: A Bibliometric Synthesis, Cases, and Research Agenda Anchored in the SDGs

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT This study reviews BPM literature, examining how research conceptualizes and reports the relationship between BPM, performance, and sustainability, key trends, gaps, and future directions, combining bibliometric analysis with previously published case studies to connect theory and practice for organizational optimization.
Julio Gumiero   +2 more
wiley   +1 more source

Mapping the Socialization Externalization Combination Internalization Model's Evolution: A Systematic Literature Review for Future Research

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT This systematic literature review examines the evolution and contemporary relevance of the SECI model in knowledge management. A hybrid methodology, combining bibliometric analysis with the TCCM (Theories, Contexts, Characteristics, Methods) framework, was used to provide a comprehensive overview of the research domain.
Ngoc‐Anh Duong, Ryuichi Nakamoto
wiley   +1 more source

Integrating Knowledge Management Into ERP Selection: A Fuzzy Multi‐Criteria Decision‐Making Model Based on Gray Theory in the Automotive Industry

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT Enterprise Resource Planning (ERP) systems are integrated business management tools used by organizations to manage data and processes across various functions. While financial and technical considerations remain central to ERP selection, sustainable success also depends on the system's ability to support Knowledge Management (KM).
Deniz Sadat Sebti Esmail Pour   +1 more
wiley   +1 more source

Rigorous Electromagnetic Quasinormal‐Mode Method Made Easy for Users

open access: yesLaser &Photonics Reviews, EarlyView.
We present a method that combines numerical techniques with accurate approximations to enable simple and ultrafast computations of the scattered field based on quasinormal modes expansions. The method is made available in the open‐source package MANlite implemented within COMSOL.
Tong Wu, Philippe Lalanne
wiley   +1 more source

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