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Do customers' perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh. [PDF]
PLoS One, 2023 This study aims to investigate the customers’ perceptions of Islamic banking services and their impact on satisfaction and word of mouth (WOM) with others.
Rahman MK +4 more
europepmc +2 more sources
The role of customer personality in premium banking services [PDF]
Journal of Financial Services Marketing, 2022 This paper examines the effects of customer personality, trust, and satisfaction on customer loyalty in premium banking services. Based on a survey of 210 high-net-worth premium banking customers, the study found that the customer personality dimensions ...
Ho S, Wong A.
europepmc +2 more sources
Journal of Islamic Monetary Economics and Finance, 2023 This paper examines the factors that drive non-users of digital banking services rendered by Pakistani Islamic banks to adopt digital banking using the Diffusion theory of Innovation (DOI).
Imran Mehboob Shaikh +3 more
doaj +2 more sources
E-BANKING- MODERN BANKING SERVICES [PDF]
Annals of the University of Oradea: Economic Science, 2009 E-banking is the first of those banking services that really economize time, because it allows to the user to accomplish from behind the computer many operations in the bank account, represents the computational solution that allows to the holder to ...
MIRANDA PETRONELLA VLAD
doaj +1 more source
MANAGEMENT OF COMPETITIVENESS OF THE BANKING SERVICES
Фінансово-кредитна діяльність: проблеми теорії та практики, 2019 In particular, the process of adapting commercial banks to rapidly changing macro- and micro-conditions is of particular importance in the context of the economic and banking sector crisis phenomena, which in turn affects the quality and, accordingly ...
M. F. Fedyshyn +3 more
doaj +2 more sources
Data processing related to the impact of performance expectation, effort expectation, and perceived usefulness on the use of electronic banking services for customers of Jordanian banks [PDF]
International Journal of Data and Network Science, 2023 The aim of this study was to investigate and identify the influence of performance expectation, effort expectation, and perceived usefulness on the usage of electronic banking services by Jordanian bank customers.
Omar Mohammad Ali Alqudah +5 more
doaj +1 more source
Factors Influencing Customer Satisfaction on E-Banking Services: A Study of Libyan Banks
International Journal of Technology Innovation and Management (IJTIM), 2023 This study aimed to investigate the factors influencing customer satisfaction with e- banking services in Libyan banks, with a focus on perceived usefulness, perceived ease of use, perceived credibility, and customer attitude.
B. Almansour, Sabri Elkrghli
semanticscholar +1 more source
Indonesian Journal of Educational Research and Technology, 2023 Once upon a time, bank banking services do not provide multiple banking services. The customer of the bank is ca not use the e-banking services after some time banking sector analysis the market environment and provided the various types of banking ...
Jadhav Sundar Dhairyasheel +1 more
doaj +1 more source
Фінансово-кредитна діяльність: проблеми теорії та практики, 2021 Today, the transformation of banks requires, firstly, the establishment of digital banks, and secondly, the change in the activities of existing banking departments and the reduction of banking costs.
Z. Mamadiyarov
doaj +1 more source
Computers in Human Behavior, 2021 Consumer satisfaction has been widely accepted as a key measure of continuous use and success within the information systems, e-commerce and mobile banking literature.
Ahmed Geebren, Abdul Jabbar, Ming Luo
semanticscholar +1 more source