The Impact of Chatbot Response Strategies and Emojis Usage on Customers' Purchase Intention: The Mediating Roles of Psychological Distance and Performance Expectancy. [PDF]
Meng H, Lu X, Xu J.
europepmc +1 more source
Building user trust in AI chatbots for customer service through human-like cues and perceived reliability. [PDF]
Wang S, Fatima N, Shahbaz M, Asif M.
europepmc +1 more source
How the Degree of Anthropomorphism of Human-like Robots Affects Users' Perceptual and Emotional Processing: Evidence from an EEG Study. [PDF]
Wu J, Du X, Liu Y, Tang W, Xue C.
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Do Perceived Values Influence User Identification and Attitudinal Loyalty in Social Robots? The Mediating Role of Active Involvement. [PDF]
Pang H, Wang Z, Wang L.
europepmc +1 more source
A Systematic Review of User Attitudes Toward GenAI: Influencing Factors and Industry Perspectives. [PDF]
Chen J +6 more
europepmc +1 more source
Value-dependent and empathy-mediated: how artificial intelligence-generated marketing content influences customer engagement, and when to disclose its origin. [PDF]
Gao X, Li W, Zhao Y.
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Campaign Governance and Playfulness: Unraveling Chinese HPV Immunization Promotion Efforts on Douyin. [PDF]
Wu J, Yang R.
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Perceiving minds in machines: how perceived theory of mind in robots influences human-robot empathy through the lens of mind perception theory. [PDF]
Fan R, Zheng Y, Li J, Xu G.
europepmc +1 more source

