Results 1 to 10 of about 162 (142)
Sustainable Brand Trust in Mobile Banking: A Case Study of BSI Mobile User Reviews on Google Play
Jurnal Komunikasi IndonesiaIn contemporary times, communication is important in resolving problems or crises in various field. One of them in digital transactions. The digital transactions are a frequently performed activity, including the use of mobile banking (m-banking), which ...
Novian Tiandini, Haqqi Hidayatullah
doaj +4 more sources
Asian Journal of Islamic Management, 2023 Purpose − This research aims to identify influencing factors on BSI mobile banking adoption intention by integrating the UTAUT and DeLone & McLean models and the role of religiosity variables.
Erlinda Sholihah +3 more
doaj +8 more sources
PERAN PENGGUNAAN BSI MOBILE BANKING DALAM KEMUDAHAN BERTRANSAKSI DI ERA SOCIETY 5.0
Journal of Management Small and Medium Enterprises (SME's), 2023 This study was conducted to find out the role of BSI Mobile Banking services as a means of convenience in transactions in the era of society 5.0. The method in this study is a descriptive method with a qualitative approach.
Sevya Surya Putri Suwandi +1 more
doaj +2 more sources
DETERMINANT OF THE CUSTOMER INTEREST FACTOR IN USING BSI MOBILE BANKING
I-FinanceThis study aims to describe and describe the percentage level of perceived ease of use, perceived effectiveness, feature availability, and security in the interest in using mobile banking.
Dila Reski Wulandari +1 more
doaj +2 more sources
Al-Arbah, 2023 Purpose - This study aims to analyze the electronic service model ES-Qual and E-Recs-Qual in the BSI Mobile application at the level of customer loyalty at the BSI bank KCP Kendal Weleri Central Java.
Adinda Nur Syafina Putri +2 more
doaj +2 more sources
Al-IntajThis research aims to determine the influence of the quality of Bank Syariah Indonesia's mobile banking services (BSI Mobile) on customer satisfaction at Bank Syariah Indonesia KCP Diponegoro 2 Surabaya.
Sutono Sutono, Umar Kassim
doaj +2 more sources
Al-Mashrof, 2023 Mobile Banking become one of the main components in digital strategy. Bank Syariah Indonesia also provides BSI services Mobile. BSI usersMobile continues to increase but not yet comparable to the total number of BSI customers.
Rifaatul Indana, Rindi Atika
doaj +1 more source
Mobile Banking Services Strategy For BRI Syariah Customers (BSI) Bengkulu [PDF]
BIMA Journal (Business, Management, & Accounting Journal), 2021 There are three issues studied in this final project, namely (1) knowing which services are available through immobile ibanking, (2) customer perceptions of the imobile ibanking application, (3) constraints in operating the immobile ibanking service. The purpose of this research is to build quality services in customer satisfaction.
Deni Widya Santi +4 more
openaire +1 more source
Jurnal Pamator, 2023 In social life, transactions are inseparable from humans. In general, exchange activities, means of payment for goods, are gradually being replaced in the modern world with the presence of banks to facilitate all human transactions.
Sahira Putri Ayu
doaj +1 more source
Analysis Of Customer Interest and Satisfaction Toward BSI Mobile Banking Service
Al-bank: Journal of Islamic Banking and Finance, 2022 This study aims to analyze the factors that influence customer interest and satisfaction with mobile banking services at Bank Syariah Indonesia. This study uses a descriptive qualitative research method with a phenomenological approach. Data collection technique using interviews and documentation.
Faridha Naila Ulya +2 more
openaire +1 more source