Results 281 to 290 of about 394,902 (299)
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Beyond bureaucracy? Work organization in call centres
International Journal of Human Resource Management, 1998Stephen J Frenkel +2 more
exaly
Representative bureaucracy and its symbolic effect on citizens: a conceptual replication
Public Management Review, 2017Gregg G Van Ryzin, Huafang Li
exaly
A Public Service Gap: Capturing contexts in a comparative approach of street-level bureaucracy
Public Management Review, 2014exaly
PERSPECTIVE—The Sociological Ambivalence of Bureaucracy: From Weber via Gouldner to Marx
Organization Science, 2012exaly