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Lean six sigma in a call centre : a case study [PDF]
, 2010 This paper, a case study, aims to illustrate the application of lean six sigma in a call centre of a service industry corporation. The study draws on process information and primary data from a real project.
Antony, Jiju +2 more
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Technical appendix for conference call paper
, 2023 Technical appendix for conference call ...
Call, Conference
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Cell Reports, 2020 Summary: The accumulation of misfolded proteins is associated with multiple neurodegenerative disorders, but it remains poorly defined how this accumulation causes cytotoxicity.
Ryan Higgins +6 more
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Cultivating L2 Pragmatic Comprehension through Computerized vs. Non-Computerized Instruction, Multiuser Virtual Environments (MUVEs) and Mobile Augmented Reality Games (MARGs) [PDF]
Issues in Language Teaching, 2022 Pragmatic comprehension is a central albeit under-researched dimension of pragmatic competence in which most EFL learners suffer from serious deficiencies; therefore, the current study was launched to compare the effects of the Non-Computer Mediated ...
Amir shakouri +2 more
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Animal, 2014 Colonization of the gastrointestinal tract of cattle by Shiga toxin-producing Escherichia coli increases the risk of contamination of food products at slaughter. Our study aimed to shed more light on the mechanisms used by E.
C.C. Aperce +2 more
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Cell Reports, 2019 Summary: The 26S proteasome is the central ATP-dependent protease in eukaryotes and is essential for organismal health. Proteasome assembly is mediated by several dedicated, evolutionarily conserved chaperone proteins.
Antonia A. Nemec +4 more
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Emerging contaminants uptake by an Ultisol and a Vertisol from Puerto Rico
Agrosystems, Geosciences & Environment, 2020 Contaminants of emerging concern (CECs), including pharmaceutical compounds, have been found in irrigation waters and have found their way into crops through the uptake of contaminated water.
Mario L. Flores‐Mangual +3 more
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Screening for Antifibrotic Compounds Using High Throughput System Based on Fluorescence Polarization
Biology, 2014 Fibroproliferative diseases are one of the leading causes of death worldwide. They are characterized by reactive fibrosis caused by uncontrolled synthesis of type I collagen.
Branko Stefanovic, Lela Stefanovic
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Gender, choice and constraint in call centre employment [PDF]
, 2010 This paper examines the genderised experience of employment in call centres. While existing studies have acknowledged structural and agential constraints on women in the workplace, this paper goes further by illustrating the gendered nature of career ...
Scholarios, Dora +5 more
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Conversational agents in language learning
Journal of China Computer-Assisted Language Learning, 2023 Due to advances in technology, conversational agents are emerging as intelligent spoken dialogue systems that simulate natural conversation with human beings.
Xiao Feiwen +4 more
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