Results 231 to 240 of about 157,712 (252)
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Journal of Ambient Intelligence and Smart Environments, 2011
openaire   +2 more sources

Call Center Outsourcing: Coordinating Staffing Level and Service Quality

Management Science, 2008
Z Justin Ren, Yong-Pin Zhou
exaly  

Call-Routing Schemes for Call-Center Outsourcing

Manufacturing and Service Operations Management, 2007
Yong-Pin Zhou
exaly  

vcfr: a package to manipulate and visualize variant call format data in R

Molecular Ecology Resources, 2017
Brian J Knaus, Niklaus J Grunwald
exaly  

'Fun and surveillance': the paradox of high commitment management in call centres

International Journal of Human Resource Management, 2000
John Purcell
exaly  

Dynamic Call Center Routing Policies Using Call Waiting and Agent Idle Times

Manufacturing and Service Operations Management, 2014
Ger Koole, Pierre L’Ecuyer
exaly  

Distributed call admission control in mobile/wireless networks

IEEE Journal on Selected Areas in Communications, 1996
M Naghshineh, M Schwartz
exaly  

The development of alarm call behaviour in mammals and birds

Animal Behaviour, 2009
Linda I Hollén, Andrew N Radford
exaly  

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