Results 261 to 270 of about 157,275 (285)
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Impact of Live Chat on Purchase in Electronic Markets: The Moderating Role of Information Cues
Information Systems Research, 2019Yong Tan, Xue Tan, Youwei Wang
exaly
Humans and Bots in Internet Chat: Measurement, Analysis, and Automated Classification
IEEE/ACM Transactions on Networking, 2011Mengjun Xie +2 more
exaly
Live-chat agent assignments to heterogeneous e-customers under imperfect classification
ACM Transactions on Management Information Systems, 2011Wei Thoo Yue, Noyan Ilk, J Leon Zhao
exaly

