Results 341 to 350 of about 116,632 (367)

Chatbot e-service and customer satisfaction regarding luxury brands

Journal of Business Research, 2020
Eunju Ko, Sang Jin Kim
exaly  

Emotional Chatbot

This project describes the creation of a deep learning-powered emotional support chatbot that can identify and react to users’ emotional states through natural language exchanges. By identifying human emotions from textual inputs, the chatbot seeks to provide sympathetic and emotionally intelligent answers. Recurrent Neural Network (RNN) and Long Short-
Diksha Rawat, K.Sangeetha, Shahzeb Khan
openaire   +1 more source

The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots

International Journal of Human Computer Studies, 2021
Amon Rapp, Arianna Boldi
exaly  

I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents

Telematics and Informatics, 2020
Muhammad Ashfaq, Shubin Yu, Sandra Maria Correia Loureiro   +2 more
exaly  

“In A.I. we trust?” The effects of parasocial interaction and technopian versus luddite ideological views on chatbot-based customer relationship management in the emerging “feeling economy”

Computers in Human Behavior, 2021
Seounmi Youn, S Venus Jin
exaly  

How Should My Chatbot Interact? A Survey on Social Characteristics in Human–Chatbot Interaction Design

International Journal of Human-Computer Interaction, 2021
Ana Paula Chaves, Marco Aurelio Gerosa
exaly  

Chatbots vs. AI Chatbots vs. Virtual Assistants

The terms “chatbot,” “AI chatbot,” and “virtual agent” are used in a way that often does not differentiate between them, which might lead to possible misunderstandings. Despite the fact that the technologies associated with these terms are inextricably linked to one another, the subtle differences that exist between them result in considerable ...
openaire   +1 more source

Chatbots for language learning - Are they really useful? A systematic review of chatbot-supported language learning

Journal of Computer Assisted Learning, 2021
Weijiao Huang, K. Hew, Luke K. Fryer
semanticscholar   +1 more source

Investigating student acceptance of an academic advising chatbot in higher education institutions

Education and Information Technologies : Official Journal of the IFIP technical committee on Education, 2023
Ghazala Bilquise, Samar Ibrahim, S. Salhieh   +2 more
semanticscholar   +1 more source

Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing

International Journal of Retail and Distribution Management, 2021
Ja-Shen Chen, Tran-Thien-Y Le, Devina Florence   +2 more
exaly