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Some of the next articles are maybe not open access.

Testing a Chatbot

2021
In Chapter 5, you learned how to build a chatbot using Microsoft Bot Framework Composer. In that chapter you learned how to author the various dialogs and actions to build the conversational experience. The next step after building a chatbot is to test the chatbot. This is the topic of this chapter “Testing a Chatbot” with a strong focus on how to test
openaire   +2 more sources

Developing a Chatbot

2018
In this chapter, we will create a chatbot. We will do so in a progressive manner and will make the chatbot in two layers. The first section of the chapter introduces the chatbot concept, followed by a section on implementing a basic rule-based chatbot system.
Karan Jain, Sumit Pandey, Palash Goyal
openaire   +2 more sources

History of generative Artificial Intelligence (AI) chatbots: past, present, and future development

arXiv.org
This research provides an in-depth comprehensive review of the progress of chatbot technology over time, from the initial basic systems relying on rules to today's advanced conversational bots powered by artificial intelligence.
Md. Al-Amin   +7 more
semanticscholar   +1 more source

Building a Chatbot

2021
In the last chapter, you have learned about designing a chatbot including the conversation flow and the user experience. This chapter will cover the topic of building a chatbot using a tool called “Bot Framework Composer,” which is part of the Bot Framework ecosystem, for building chatbots using a graphical user interface instead of programming a ...
openaire   +2 more sources

Creating a Chatbot

2020
Some of the readers may remember earlier versions of the phone tree system. Still in use today, picking up a phone and dialing a number for assistance usually meant listening to a prerecorded message telling them about their options. Pressing the correct button would lead them to the help they were seeking. However, it was often never that simple.
openaire   +2 more sources

Publishing a Chatbot

2021
Publishing a bot is most likely one of the last steps within your chatbot development life cycle as this operation is done when you built your chatbot and tested it locally until the point you are satisfied with the conversational experience. If this is the case, you can go ahead and publish your bot which enables you to connect it to the channels ...
openaire   +2 more sources

Understanding the user satisfaction and loyalty of customer service chatbots

Journal of Retailing and Consumer Services, 2023
Chin-Lung Hsu, Judy Chuan-Chuan Lin
semanticscholar   +1 more source

Large language model AI chatbots require approval as medical devices

Nature Network Boston, 2023
S. Gilbert   +4 more
semanticscholar   +1 more source

The Beloved Chatbots

2018
When you begin to build a chatbot, it's very important to understand what chatbots do and what their nature looks like.
openaire   +2 more sources

Artificial Intelligence, Chatbots, Plagiarism and Basic Honesty: Comment

Cellular and Molecular Bioengineering, 2023
A. Kleebayoon, V. Wiwanitkit
semanticscholar   +1 more source

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