Results 221 to 230 of about 147,376 (255)
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Journal of Relationship Marketing, 2006
SUMMARY We develop a framework in which internal employees' diagnoses of their firm's service climate determine their role behavior towards customers and, ultimately, customer satisfaction, loyalty, retention and shareholder value. Elements of the framework include: (1) foun dation issues (fundamental human behavior issues like the presence of ...
Benjamin Schneider +2 more
openaire +1 more source
SUMMARY We develop a framework in which internal employees' diagnoses of their firm's service climate determine their role behavior towards customers and, ultimately, customer satisfaction, loyalty, retention and shareholder value. Elements of the framework include: (1) foun dation issues (fundamental human behavior issues like the presence of ...
Benjamin Schneider +2 more
openaire +1 more source
New climate service initiative under the Nordic Framework for Climate Services
2023We are excited to introduce a newly established initiative within the network Nordic Framework for Climate Services (NFCS), focusing on national climate services in the Nordic-Baltic countries.   NFCS operates under NORDMET and has in the last few years cooperated within two activities related to new climate normals and heavy rainfall.
Anita Verpe Dyrrdal +10 more
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Climate Literacy and a National Climate Service
Physical Geography, 2008The effort to establish a National Climate Service would be incomplete without attention to climate literacy. Underpinning the demand for new services is a growing awareness of our collective vulnerability to climate variability and change. How that is portrayed is a challenging problem, one that cannot be answered through web-based delivery of ...
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From climate assessment to climate services
Nature Geoscience, 2007The Intergovernmental Panel for Climate Change has convinced the public that climate change is real. To tackle it, the panel needs complementary climate services that provide continuous climate information for all regions and the globe.
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Service Climate for Service Quality
Current Directions in Psychological Science, 1993Benjamin Schneider +2 more
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IT Service Climate: An Extension to IT Service Quality Research
Journal of the Association for Information Systems, 2008Ronnie Jia +2 more
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The Climate Data Tool: Enhancing Climate Services Across Africa
Frontiers in Climate, 2022Tufa Dinku, Amanda Grossi, Dinku Tufa
exaly