Results 121 to 130 of about 46,403 (168)

How to prevent negative online customer reviews: the moderating roles of monetary compensation and psychological compensation

International Journal of Contemporary Hospitality Management, 2020
Purpose This paper aims to clarify the effects of motivations on negative online customer reviews (OCRs) behavior in an integrative framework and to identify the moderating role of monetary compensation and psychological compensation in the Chinese food and beverage industry.
Jingjing Sun, Hengjin Zhang, Jun Liu, Anil Bilgihan, NingXin Li   +4 more
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Compensation for Psychological Injuries Arising from Dismissal

SSRN Electronic Journal, 2006
This paper will seek to establish that a duty of trust and confidence of the kind envisaged by Lord Nicholls in Malik v. Bank of Credit and Commerce International SA ("Malik") ought not be implied at law into contracts of employment, so as to allow compensation for employees who suffer psychological injuries as a result of the manner in which they are ...
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Psychological Aspects of Occupational Stress and Workers Compensation

Journal of Industrial Relations, 1984
Research into occupational stress that explores the relationship between physical and psychiatric illnesses and job environment has important implications for the field of workers compensation. Recent studies conducted in Australia have shown that occupational stress can be indexed by analysis of 'stress hormones' to provide a rationale for job (re ...
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Compensating for Psychological Deficits and Declines

2013
Contents: Preface. Part I: Conceptual Issues in Psychological Compensation. R.A. Dixon, L. Backman, Concepts of Compensation: Integrated, Differentiated, and Janus-Faced. T.A. Salthouse, Refining the Concept of Psychological Compensation. M. Marsiske, F.R. Lang, P.B. Baltes, M.M.
Lars Bäckman, Roger A. Dixon
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Risk-Compensation Behaviors on Construction Sites: Demographic and Psychological Determinants

Journal of Management in Engineering, 2017
Risk-compensation behavior refers to the riskier behavior resulting from the perception that the environment has become safer. This study aims to investigate the role of demographics and psychological constructs in predicting construction workers’ tendencies to engage in risk-compensation behaviors. Data were collected using a structured questionnaire.
Yingbin Feng, Peng Wu, Gui Ye, Dong Zhao
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Analytics-assisted triage of psychological workers’ compensation claims

2022
Workers’ compensation is a form of insurance for employers providing income replacement, medical benefits and rehabilitation support to eligible workers suffering a work-related injury or illness. The cost of work-related injuries and illnesses is significant in Australia, amounting to 4.1 percent of GDP in terms of total economic cost.
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Workers' compensation for psychological injury: Demographic and work-related correlates

WORK: A Journal of Prevention, Assessment & Rehabilitation, 2006
This study aimed to determine the demographic and work-related factors that contributed to the filing of a workers' compensation claim for psychological injury. Four groups of employees were compared: those who filed a workers' compensation claim, those who sought psychological treatment for occupational stress but did not file a workers' compensation
Janet, Haines, Christopher L, Williams, Jacqueline, Carson   +2 more
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Can excess bring success? CEO compensation and the psychological contract

Human Resource Management Review, 2002
Abstract Strategic human resource management involves creating and maintaining employee skills as well as encouraging employees to perform at their maximum. Both require developing the appropriate psychological contract between the organization and the employee [Human Resource Management Review 8 (1998) 265].
Ann K. Buchholtz, Deborah L. Kidder
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Imprecision in the Evaluation of Workers’ Compensation Psychological Injury Claims

AMA Guides® Newsletter, 2017
Abstract Psychological conditions with severe symptoms can result in considerable impairment in functioning, and psychological disability claims, also called behavioral health disability, have increased during the past two decades. A review of states’ workers’ compensation (WC) systems shows no overlap between systems; that is, all states and federal ...
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Psychological contract breach and compensation of online customer service failure

2009 6th International Conference on Service Systems and Service Management, 2009
The psychological contract in the marketing relationship has attracted more and more researchers' attention. This study proposed that the psychological contract compensation of online customers was related to the category of psychological contract breach and the customers' individual value orientation, and tested it by a simulation experiment.
Jin Yan, Huizhen Pan, Ying Zhang
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