Results 11 to 20 of about 1,022,095 (312)

A population-based study on patients complaining regarding community pharmacies services

open access: yesJournal of Research in Pharmacy Practice, 2020
Objective: Patients' complain regarding pharmaceutical services at community pharmacies is a fundamental issue as it can directly affect people's service utilization.
Marziyeh Zare   +10 more
doaj   +1 more source

Dealing with complaints [PDF]

open access: yesBMJ, 2008
This article explores why patients complain and outlines some strategies for reducing the rising number of complaints and for dealing appropriately with any that do ...
Judith, Cave, Jane, Dacre
openaire   +2 more sources

A pragmatic analysis of students’ complaints and professors’ responses to complaints: A case study of an Egyptian private university

open access: yesCogent Arts & Humanities, 2023
The current study aimed to examine how university students complain and how professors respond to their complaints. Data were collected from 40 undergraduate students and 40 university professors at a private Egyptian university using role-plays ...
Dina Abdel Salam El-Dakhs   +1 more
doaj   +1 more source

The influence of angry customer outbursts on service providers’ facial displays and affective states [PDF]

open access: yes, 2007
This article explores the existence and extent of emotional contagion, as measured by facial displays and reported affective states, in a service failure event.
Butcher, Ken   +2 more
core   +2 more sources

Reform of the Network of Preschool Institutions in the Soviet Union in the Second Half of the 1950s to the Mid-1980s (On the Materials of the Lower Volga Region)

open access: yesВестник Волгоградского государственного университета. Серия 4. История, регионоведение, международные отношения, 2020
Introduction. The paper is devoted to analyzing the main lines of modernization of kindergartens and nurseries in the Lower Volga region in the second half of the 1950s to the mid-1980s. Materials.
Alexey A. Gumenyuk
doaj   +1 more source

L’histoire urbaine à l’épreuve des plaintes citadines (xviie-xxe siècles) : introduction

open access: yesL'Atelier du CRH, 2023
What if ordinary city-dwellers ’voices were taken into account earnestly? This is the issue’s premise, which focuses on a corpus of written complaints where the city is both setting and motive. What do these low-key protests convey?
Isabelle Backouche, Nathalie Montel
doaj   +1 more source

THE INADMISSIBILITY OF THE COMPLAINT AGAINST THE ORDER ISSUED BY THE SUPERIOR PROSECUTOR IN THE PROCEDURE ESTABLISHED BY ART. 340 OF THE CRIMINAL PROCEDURE CODE [PDF]

open access: yesChallenges of the Knowledge Society, 2022
The national legislation gives the right to the litigant to appeal in case of dissatisfaction with the classification solution that the case prosecutor can issue in the first cycle of the criminal trial.
Alexandru Vladimir OLĂNESCU
doaj  

Les cris de la ville : des femmes écrivent à Ménie Grégoire (1967-1981)

open access: yesL'Atelier du CRH, 2023
This paper analyses letters written by women to Ménie Grégoire who was a famous french radio presenter from 1967 to 1981 on RTL radio channel. The hypothesis is that these writings constitute an unprecedented photograph of perceptions of mass social ...
Laetitia Overney
doaj   +1 more source

International student complaint behaviour: Understanding how East-Asian business and management students respond to dissatisfaction during their university experience [PDF]

open access: yes, 2011
The higher education sector is characterised by intense global competition for international students. This is driving universities to place greater priority on the student experience and, in particular, student satisfaction and retention.
Coates, Nigel, Hart, David
core   +1 more source

Detention of a person under suspicion of committing a criminal offence and the possibility to appeal in criminal proceedings

open access: yesLaw and Safety, 2023
The article analyzes the provisions of the current criminal procedural legislation of Ukraine and separate scientific works in the field of criminal procedure regarding the detention of a person under suspicion of committing a criminal offense without a ...
V. M. Fedchenko
doaj   +1 more source

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