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Consultation on complaints and appeals for regulated qualifications [PDF]
"The Ofqual Board has considered a number of structural options for the future processes for complaints and appeals in relation to regulated qualifications.
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Case Summary: Teerapat Industries (Thailand) [PDF]
WRC report on its investigation of labor violations at a Teerapat Industries factory in Thailand following complaints by concerned workers.
Worker Rights Consortium
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Review of the complaints system in the Secure Estate for Children and Young People: summary and action plan [PDF]
"This document summarises the full report Review of the Complaints System in the Secure Estate for Children and Young People,1 and also provides an action plan outlining how we will be taking forward the recommendations made in the full report.
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Factory Assessment Update [PDF]
Update on WRC’s monitoring program of violations of labor standards at factories around the globe through compliance assessment and evaluation of ...
Worker Rights Consortium
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AGRICULTURE AND CITIZEN COMPLAINTS [PDF]
The paper addresses the relationship between agricultural spills and environmental complaints filed by citizens against agriculture. It also determines the influence of other factors on the likelihood of both farm spills and complaints within a region ...
Raymond, Mark, Weersink, Alfons
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Evidence of Employment Discrimination on the Basis of Sexual Orientation and Gender Identity: Complaints Filed with State Enforcement Agencies, 1999-2007 [PDF]
To more accurately measure the effect of anti-discrimination laws, this report compares sex, race, and sexual orientation complaint rates through a population-adjusted model.
Brad Sears +2 more
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Komunikace – významný prostředek nespokojenosti managementu [PDF]
Purpose of the article: Effective communication in an organization is one of the preconditions of its operation. The aim of the article is to point out the communication process in the complaints management, to emphasize importance of the communication ...
Urdziková, Jana
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Consumer Advisory Bulletin, Surprising Revelations from "Psychic Hotlines"- Unexpected High Charges!, January 2008 [PDF]
The Attorney General’s Consumer Protection Division receives hundreds of calls and consumer complaints every year. Follow these tips to avoid unexpected expense and disappointments.
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