Results 11 to 20 of about 909,230 (341)

Consumer search with observational learning [PDF]

open access: yesThe RAND Journal of Economics, 2018
AbstractThis article studies observational learning in a consumer search environment. Consumers observe the purchasing decision of a predecessor with similar preferences. Consumers rationally emulate by initiating their search at the firm from which their predecessor purchased, free‐riding on search effort, and reacting less to price changes.
Sandro Shelegia, Daniel Garcia
openaire   +3 more sources

Demographic variation in active consumer behaviour: On-line search for retail broadband services

open access: yesHeliyon, 2020
Consumers who actively search for better broadband deals may benefit from lower prices or improved service quality compared to those who do not. If, however, consumers differ in their propensity to engage with the market and actively search, these ...
Philip Carthy, Peter D. Lunn, Sean Lyons
doaj   +1 more source

Identifying gaps in consumer health library collections: a retrospective review

open access: yesJournal of the Medical Library Association, 2021
Background: The objective of this study was to determine if search request forms, which are used when a patron’s request for information cannot be fulfilled at the time of contact with the library team, can be used to identify gaps in consumer health ...
Eleni Giannopoulos   +6 more
doaj   +1 more source

Consumer Search and Price Competition [PDF]

open access: yesEconometrica, 2018
zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Choi, Michael   +2 more
openaire   +2 more sources

Pre-purchase information search and consumer satisfaction

open access: yesSA Journal of Industrial Psychology, 1986
This survey examines the factors which determine consumer satisfaction with major household appliances. Hypotheses relating to pre-purchase information search, and product satisfaction as well as previous satisfactory store experience and subsequent ...
D. Rousseau
doaj   +1 more source

Consumer Search and Double Marginalization [PDF]

open access: yesAmerican Economic Review, 2015
The well-known double marginalization problem understates the inefficiencies arising from vertical relations in consumer search markets where consumers are uninformed about the wholesale prices charged by manufacturers to retailers. Consumer search provides a monopoly manufacturer with an additional incentive to increase its price, worsening the ...
Maarten Janssen, Sandro Shelegia
openaire   +4 more sources

A Study on Customer Satisfaction across Information Search Behavior Typology

open access: yesGadjah Mada International Journal of Business, 2008
This study investigates customer satisfaction based on a typology of consumer search behavior. The findings demonstrate that the type of consumer as defined by whether and how they search for information (passive, rational-active, and relational ...
Wahyuningsih Wahyuningsih   +1 more
doaj   +1 more source

THE DIGITAL MARKETING TO INFLUENCE CUSTOMER SATISFACTION MEDIATED BY PURCHASE DECISION

open access: yesJurnal Aplikasi Manajemen, 2023
Consumer satisfaction and purchasing decisions made by consumers have always been a concern of marketers, taking into account these two aspects can encourage businesses to develop.
Syamsul Bachri   +4 more
doaj   +1 more source

Willingness to Overpay for Insurance and for Consumer Credit: Search and Risk Behavior Under Price Dispersion [PDF]

open access: yesExpert Journal of Economics, 2014
When income growth under price dispersion reduces the time of search and raises prices of purchases, the increase in purchase price can be presented as the increase in the willingness to pay for insurance or the willingness to pay for consumer credit ...
Sergey MALAKHOV
doaj  

Evaluation of a Novel Conjunctive Exploratory Navigation Interface for Consumer Health Information: A Crowdsourced Comparative Study

open access: yesJournal of Medical Internet Research, 2014
BackgroundNumerous consumer health information websites have been developed to provide consumers access to health information. However, lookup search is insufficient for consumers to take full advantage of these rich public information resources ...
Cui, Licong   +2 more
doaj   +1 more source

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