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Control, and Control over Control

2021
This chapter draws attention to some examples of formal control mechanisms in professional service organizations. It mainly focuses on two main dimensions of control: control over workers (here in terms of recruitment and career development), and control over work (here in terms of time and billable hours on the one hand, and quality and work processes
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Controls

Lighting Design + Application, 2020
Don't Forget Plug Loads They're still part of the energy game
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