Results 201 to 210 of about 82,168 (258)

Experiential Processing and Consumer Loyalty Behavior: The Moderating Role of Cognitive Value Evaluation in Peruvian Consumer Markets. [PDF]

Behav Sci (Basel)
Burgos Cabanillas AB, Paredes Chuquilín NM, Arbulú Ballesteros MA.   +2 more
europepmc   +1 more source

Agricultural products: A study on the impact of social presence on customer engagement in livestream marketing. [PDF]

PLoS One
Sun Q, Cao J, Guo C, Shi Y.
europepmc   +1 more source

The impact of online store specifications on enhancing the attractiveness of customer perception of the product: An analytical study of the opinions of a sample of Iraqi virtual store customers. [PDF]

F1000Res
Awni SA, Hammadi AA, Al-Halboosi IAM, Shakaterh HJM, Salman D, Ababneh AMNW, Stavytskyy A, Faleh Alazzam FA, Shakaterh RH.   +8 more
europepmc   +1 more source

Experienced teammates increase productivity in remote work: Evidence from a full remote work company in Japan. [PDF]

PLoS One
Ishikura H.
europepmc   +1 more source

Human-Robot Interaction Strategy of Service Robot with Insufficient Capability in Self-Service Shop. [PDF]

Biomimetics (Basel)
Gao W, He T, Ji Y, Kan Y, Zha F.
europepmc   +1 more source

Managing Customer Experience in Education : A Case Study Binus University

, 2010
Meyliana, Meyliana
core  

The Role of Customer Engagement and Customer Experience in Customer Retention

Adyaputri, Nabila Humayra, Kurniawan, Ivan   +1 more
openaire   +1 more source

Customer experience quality: an exploration in business and consumer contexts using repertory grid technique [PDF]

Journal of the Academy of Marketing Science, 2010
This study proposes a conceptual model for customer experience quality and its impact on customer relationship outcomes. Customer experience is conceptualized as the customer’s subjective response to the holistic direct and indirect encounter with the ...
Fred Lemke, Moira K Clark, Hugh Wilson
exaly   +2 more sources

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Customer experience in five-star hotel businesses: is it an “experience” for customers?

Consumer Behavior in Tourism and Hospitality, 2023
PurposeConcerning the development of “experience” as an economic phenomenon, this study aims to analyse customers' evaluations of their experiences in five-star hotel businesses and to identify if the hospitality experience is evaluated as an “experience” by its specific aspects.Design/methodology/approachStructural and thematic narrative analyses in a
Şanlıöz-Özgen, H.K., Kozak, Metin, Kozak, Metin   +2 more
openaire   +2 more sources