Results 241 to 250 of about 911,249 (301)
Understanding Consumer Financial Trust Across National Levels of Interpersonal Trust. [PDF]
Behav Sci (Basel)Hansen T, Varnes C.
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The role of social presence in impulsive buying during live streaming E-commerce: exploring the mechanisms of customer inspiration and positive emotion. [PDF]
BMC PsycholLiu M, Chen X, Yang B, Gao Y.
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Public healthcare as a destroyer of value - a customer perspective. [PDF]
J Health Organ ManagHurme P.
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How Employees' Emotional Labor Promotes Perceived Service Quality: A Dual-Pathway Model. [PDF]
Behav Sci (Basel)Cheng P, Zhao X.
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The role of AI-enhanced fast delivery services in strengthening customer retention and loyalty in competitive markets. [PDF]
Front Artif IntellKasoju A, Vishwakarma T, Kasoju A.
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Proceedings of the XIX International Conference on Human Computer Interaction, 2018
"Abilities" and "Xperiences" are well-known and intensely scrutinized in Human-Computer Interaction (HCI). A lot of work was done and published on Usability and User experience (UX). Both concepts are still evolving, and other related concepts arise.
Virginica Rusu +3 more
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"Abilities" and "Xperiences" are well-known and intensely scrutinized in Human-Computer Interaction (HCI). A lot of work was done and published on Usability and User experience (UX). Both concepts are still evolving, and other related concepts arise.
Virginica Rusu +3 more
openaire +1 more source
Cellstream — Pilot Customer Experience
BT Technology Journal, 1998The announcement in October 1996 of BT‘s pilot CellStream asynchronous transfer mode (ATM) service marked a significant milestone in the provision of broadband services within the UK telecommunications market. Building on the success of BT‘s initial broadband Switched Multi-megabit Data Service (SMDS), CellStream provides BT‘s customers with high-speed
J Chauhan, I D Gallagher
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Customer experiences as drivers of customer satisfaction [PDF]
Gestion 2000, 2015 During the past two decades, customer satisfaction management has emerged as a strategic imperative for many organizations and has become a popular topic for managers, consultants and academics. Customer satisfaction measures the extent to which a product or service has reached expectations or how a product performed compared to an ideal (Johnson and ...
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