Results 121 to 130 of about 752,395 (306)
The haven of the self-service store – A study of the fruit and vegetable department’s influence on customer attitudes towards food chain stores [PDF]
As a result of the increased competition between self-service chains, retail managers try to strengthen store identity and customer loyalty to an increasing degree.
Bech-Larsen, Tino
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Australian Journal of Social Issues, EarlyView.ABSTRACT Culturally responsive early childhood education (ECE) environments can increase child and family participation, enhance service quality, and improve developmental outcomes for children. Educators from culturally and linguistically diverse (CALD) backgrounds contribute to inclusive ECE and are crucial for addressing workforce shortages.
Sene Gide +4 more
wiley +1 more source
The key influences upon a positive online customer experience [PDF]
Customer experience has been identified as a strategically important component of a retailer’s performance. Given the steep rise in online sales, this means that understanding online customer experience (OCE) in terms of what creates good experiences ...
Clark, Moira, Hair, N., Rose, Susan
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The Value of Design-led Innovation in Chinese SMEs [PDF]
, 2009 Organised by: Cranfield UniversityThis paper focuses on understanding the role and use of design-led innovation in Chinese SMEs. The insights were gained by undertaking a pilot study, based on an applied developmental research approach involving ...
Bolton, S.
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Australian Journal of Social Issues, EarlyView.ABSTRACT Little is known about the impacts of the disclosure, or the non‐disclosure, of medical conditions associated with neurodiversity in the context of court proceedings and hearings before tribunals and commissions. This paper examines the experiences of twenty‐three Queensland Judges, Magistrates, and Tribunal and Commission Members with ...
Danielle Bozin +5 more
wiley +1 more source
Equity drivers and the customer experience [PDF]
, 2017 Customer experience has become a top priority for business managers and marketing scholars. However, research on this topic remains relatively scarce, particularly with regard to the drivers of the customer experience.
Gao, Lily +3 more
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Australian Journal of Social Issues, EarlyView.ABSTRACT Improving access to legal services for Indigenous, migrant and refugee women is critical to addressing family violence. In this context, Family Dispute Resolution (FDR) has long been discussed as a solution for separating families. This paper presents key findings of a research evaluation of an Australian Government $8.37 million pilot project
Siobhan McDonnell, Alyson Wright
wiley +1 more source
Stakeholder Perspectives on Therapeutic and Safe Building Design in Residential Care
Australian Journal of Social Issues, EarlyView.ABSTRACT Residential care is a form of out‐of‐home care that plays a critical role in supporting vulnerable young people in Australia. However, there is an evidence gap regarding the built environment in this context. This research aimed to explore the perspectives of key stakeholders in residential care in Victoria, Australia, regarding design that ...
Carmen Schroder +3 more
wiley +1 more source
Ai’s role in transforming customer experience and streamlining supply chains for global businesses
Innovation and SustainabilityThis research aimed to explore the impact of artificial intelligence (AI) on personalizing customer experience in international business and its benefits for companies in the global economy. It also evaluated AI's implications on supply chain management,
K. Zhang
doaj +1 more source
Designing the customer journey in a service delivery network: evidence from cancer patient treatments [PDF]
, 2016 Customer experiences - not in the least for customers with chronic diseases - depend on a series of exchanges over a considerable amount of time with a variety of service providers and thus a service delivery network (SDN).
De Pourcq, Kaat +2 more
core +1 more source