Personalizing Customer Outreach and Engagement in Collections with Pega Omni - Channel Solutions
International Journal of Science and Research (IJSR): In the rapidly evolving financial industry, large institutions face numerous challenges in managing collections effectively while maintaining customer satisfaction. Traditional collection methods often fall short, leading to high operational costs, low
Sai Kiran Nandipati
semanticscholar +3 more sources
Employee Perceptions of Sub-Branch Banking as a Strategy for Rural Customer Outreach: Evidence from Pubali Bank PLC, Rangpur Region [PDF]
Global Journal of Economic and Finance ResearchThis research explores the perceptions of employees regarding the sub-branches of Pubali Bank located in the Rangpur region of Bangladesh, with a particular emphasis on their contribution to enhancing rural financial inclusion. Although there has been notable progress in alleviating poverty on a national scale, rural areas such as Rangpur continue to ...
Mst. Nishrat Zaman
semanticscholar +3 more sources
Analysis of the Current Employment Statistics program using customer outreach survey results [PDF]
Monthly Labor Review, 2015 Jennifer Chi, Kerrie Leslie
semanticscholar +3 more sources
Systematic librarian-led zip code analysis to target underserved communities [PDF]
Journal of the Medical Library AssociationBackground: To compare the library’s health information service usage area and customer topics with the hospital’s reasons for hospitalizations to examine commonalities and explore potential growth opportunities within the community. Case Presentation:
Rachel Roberts, Kelsey L. Grabeel
doaj +2 more sources
Growing the Next Generation of Horticulture Customers and Stakeholders through Industry and Extension Outreach Collaborations1 [PDF]
Journal of Environmental HorticultureAbstract As the horticulture consumer base transitions to younger generations, educational outreach collaborations between Extension and industry could be a mutually beneficial way to serve an increasingly diverse customer audience. A recent study investigated drivers of, and opportunities for, increased participation in plant-related ...
N. Bumgarner +4 more
openaire +2 more sources
A Utility Roadmap for Expanding Customer Adoption of Electric Vehicles
World Electric Vehicle Journal, 2021 Portland General Electric (PGE) is one of only a few electric utilities in the United States actively conducting evaluations of their pilots in support of transportation electrification (TE).
Zac Hathaway +5 more
doaj +2 more sources
A Decade of Outreach Activities: Proactive Customer Engagement at Leeds Beckett University Library [PDF]
, 2017 An academic library is a university facility that the majority of students will use at some point during their studies, whether they are on or off campus. But should university libraries just wait for students to come and use their services? A number of researchers (Mellon, 1986; Bostick, 1992; DiPrince, 2016) refer to many students struggling with ...
Percival, J, Wood, P
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The influence of business ethics and community outreach on faculty engagement: the mediating effect of legitimacy in higher education [PDF]
European Journal of Management and Business Economics, 2021 Purpose – The aim of this paper is to measure the effects of universities' ethical management and positive impact on society affect the faculty engagement through the mediating effect of organizational legitimacy.
Alicia Blanco-González +2 more
doaj +2 more sources
Duke Energy's outreach assistance helps customers, and bottom line [PDF]
Corporate Philanthropy Report, 2023 openaire +2 more sources
Investigation of food safety perceptions, practices, and workplace policies among employees of pet and animal feed stores that sell and do not sell raw meat-based diets [PDF]
Frontiers in Veterinary ScienceBackgroundPet and animal feed store employees face numerous occupational health hazards, including exposure to pathogens from handling contaminated animal food products.
Jennifer Lord +7 more
doaj +2 more sources