Results 201 to 210 of about 1,043,910 (222)

Customer Engagement

Journal of Service Research, 2011
Roderick J Brodie, Linda D Hollebeek, Biljana Juric   +2 more
exaly  

Leveraging Customer Data Platforms for Public Health: a Strategic Perspective

Journal of medical systems
Gianmarco Sirago, Marcello Benevento, F. D. Micco, B. Solarino, Alessandro Dell'Erba, D. Ferorelli   +5 more
semanticscholar   +1 more source

Customer Engagement Behavior: Theoretical Foundations and Research Directions

Journal of Service Research, 2010
Vikas Mittal, Doreen Pick
exaly  

Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions

Journal of Marketing, 2022
exaly  

Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China

International Journal of Information Management, 2010
Zhaohua Deng, Kwok Kee Wei
exaly  

Chatbot e-service and customer satisfaction regarding luxury brands

Journal of Business Research, 2020
Eunju Ko, Sang Jin Kim
exaly  

Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation

International Journal of Information Management, 2017
Mingli Zhang
exaly  

The impact of virtual, augmented and mixed reality technologies on the customer experience

Journal of Business Research, 2019
Carlos Flavián, Sergio Ibáñez-Sánchez, Carlos Orús   +2 more
exaly  

Get @ Us!: Using Social Media to Market Libraries, Provide Customer Service, & Revitalize Outreach Efforts

, 2011
Katy Kelly, Gwen Glazer
openalex  

How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

Journal of Business Research, 2015
Saudah Sofian, Parvaneh Saeidi
exaly