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Customers' Quality of Service requirements
2003The management of customers' QoS requirements has its own unique set of issues to be addressed. These are best identified and focused by decoupling management issues from other viewpoints of QoS. The chapter offers guidelines to address these issues.
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An analytical approach to customer requirement information processing
Enterprise Information Systems, 2013Qingsong Ai
exaly
Customer Requirement Management in Product Development: A Review of Research Issues
Concurrent Engineering Research and Applications, 2006Chun-Hsien Chen, Jianxin Jiao
exaly

