Results 271 to 280 of about 438,552 (304)

The Moment of Truth: A Review, Synthesis, and Research Agenda for the Customer Service Experience

Annual Review of Organizational Psychology and Organizational Behavior, 2019
Markus Groth, Helena Nguyen, Anya M Johnson   +2 more
exaly  

Customers’ Requirements for Customer Service

2007
openaire   +1 more source

Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation

International Journal of Information Management, 2017
Mingli Zhang
exaly  

Understanding Customer Requirements

2017
openaire   +1 more source

Customer requirements and specifications

2022
openaire   +1 more source

Customer Engagement

Journal of Service Research, 2011
Roderick J Brodie, Linda D Hollebeek, Biljana Juric   +2 more
exaly  

Understanding Customer Requirements

2001
openaire   +1 more source

Customer Engagement Behavior: Theoretical Foundations and Research Directions

Journal of Service Research, 2010
Vikas Mittal, Doreen Pick
exaly  

Translating Customer Requirements

2009
openaire   +1 more source

Understanding Customer Requirements

John Longshore, Angela Cheatham
openaire   +1 more source