Strategies to Improve Customer Experience: A Case of Online Shopping Platform
Jurnal Manajemen Teori dan Terapan, 2022 Background: As the e-commerce industry has been growing recently, it is crucial to examine the factors of customer experience towards online shopping platforms.
Wan Amiera Wan Jusoh +3 more
doaj +1 more source
Improving purchasing performance by implementation of QMS process management approach in a manufacturing company [PDF]
, 2013 Process oriented approach in quality management system has been introduced with ISO9001:2000. The international standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a QMS to enhance ...
Darestani, Soroush Avakh +3 more
core +1 more source
Predicting Quality of Modified Product Attributes to Achieve Customer Satisfaction
DesignsIn the era of the competitive environment, the improvement in current products is ensured through activities aimed at increasing a product’s quality level and, consequently, reducing the amount of waste.
Andrzej Pacana, Dominika Siwiec
doaj +1 more source
Proposition of a new customer requirement management method for business analyses
Revista Produção Online, 2015 This article aims to propose a model that integrates and consolidates different models existing in the academic literature that describe the process of Requirements Management, aiming to obtain a broad vision considering all the details of the steps that
Paula Bartholomay Kothe +2 more
doaj +1 more source
An availability study for a SME [PDF]
, 2004 A case study of an availability analysis for a small commercial company is presented. The analysis was carried out to meet a customer requirement for the availability of an electronic ground-based system in a benign environment. Availability calculations
British Standards Institution +11 more
core +1 more source
Promiscuous stimulation of HSP70 ATPase activity by parasite‐derived J‐domains
FEBS Open Bio, EarlyView.The malaria parasite Plasmodium falciparum exports three highly homologous yet functionally divergent J‐domain proteins into human erythrocytes. Here, we show that J‐domains isolated from all three proteins effectively stimulate the ATPase activity of both endogenous host and exported parasite HSP70 chaperones.
Julian Barth +6 more
wiley +1 more source
Generic approach for deriving reliability and maintenance requirements through consideration of in-context customer objectives [PDF]
, 2010 Not all implementations of reliability are equally effective at providing customer and user benefit. Random system failure with no prior warning or failure accommodation will have an immediate, usually adverse impact on operation.
J A Jones +4 more
core +1 more source
Five‐Year Disease Progression in Synuclein Seeding Positive Sporadic Parkinson's Disease
Annals of Clinical and Translational Neurology, EarlyView.ABSTRACT Objective To provide a comprehensive description of disease progression in synuclein seeding assay (SAA) positive sporadic Parkinson Disease participants, using Neuronal Synuclein Disease integrated biological and functional impairment staging framework.
Paulina Gonzalez‐Latapi +19 more
wiley +1 more source
MATEC Web of Conferences, 2017 This study has been carried out to analyze the dispositional source of satisfaction through the juxtaposition of Quality Function Deployment (QFD) and Service Quality (ServQual) in the service industry.
Mohamed Sahari Khairul Salleh +3 more
doaj +1 more source
Requirement analysis considering uncertain customer preference for Kansei quality of product
Journal of Advanced Mechanical Design, Systems, and Manufacturing, 2018 This paper proposes a requirement analysis approach to increase the robustness of the Kansei quality and maximise customer satisfaction for consumer electronics products.
Kazuko YAMAGISHI +2 more
doaj +1 more source