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Customer/Supplier Cooperation: Working Together for Quality
SPE/IADC Drilling Conference, 1993Abstract This paper describes the impact on Total Quality Management (TQM) that improved customer/supplier relationships have had for a UK Exploration and Production Operator. The Drilling in the Nineties initiative introduced in early 1990 has been broadened to include well services and equipment supply areas with a resultant name ...
K.B. Robins, J.A. Carlisle
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Customer Lifetime Value Estimation IT Cooperation
2018Customer lifetime value (CLV) is an invaluable metric which plays a pivotal role in assessing the future worth of the customers and the profitability of them. To elaborate upon, CLV is an index so as to evaluate the potential as well as the practical worth of a wide variety of customers.
Sohrabi, Babak +2 more
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Consumer cooperatives: uncovering the value potential of customer ownership
AMS Review, 2016The consumer cooperative enterprise is becoming an increasingly noteworthy company form. Various forms of sharing economy and recent initiatives in collaborative consumption further amplify the relevance of a company form wherein the members have a dual role, acting both as owners and as customers.
Antti Talonen +3 more
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Customizing cooperative office procedures by planning
Conference Sponsored by ACM SIGOIS and IEEECS TC-OA on Office information systems -, 1988Cooperative office procedures coordinate the flow of information in complex distributed work, in which several office workers are involved. An approach for planning cooperative office procedures is presented, focussing on the requirements, possibilities and limitations of planning activities.
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Industrial Marketing Management, 2018
Abstract A wealth of research indicates that cooperation is vital to the outcomes of relationships, particularly in B2B selling. Drawing from social exchange theory and research on social perception, we explore cooperation in B2B relationships from a dyadic perspective.
Bruno Lussier, Zachary R. Hall
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Abstract A wealth of research indicates that cooperation is vital to the outcomes of relationships, particularly in B2B selling. Drawing from social exchange theory and research on social perception, we explore cooperation in B2B relationships from a dyadic perspective.
Bruno Lussier, Zachary R. Hall
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Labor-Management Cooperation and Customer Satisfaction
Journal of Construction Engineering and Management, 2003The satisfaction that a customer has with the construction product and construction services provided by a contractor has a direct influence on the customer's willingness to select that contractor for future work. Labor and management working together have the opportunity to influence customer satisfaction.
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Perspective-taking and cooperation in customer–supplier relationships
Journal of Business & Industrial Marketing, 2020PurposePerspective-taking is an overlooked relational competence that matters to interaction, problem-solving and cooperation in inter-organizational buyer–seller relationships. This paper aims to distinguish perspective-taking from empathy with which it has often been associated.
Albert Caruana +2 more
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INTERNATIONAL CUSTOMS COOPERATION: PROBLEMS AND PROSPECTS OF DEVELOPMENT
Экономика и предпринимательство, 2023В статье рассмотрена роль международных организаций в развитии таможенного сотрудничества. Определено участие ФТС России в международных организациях, выделены новые тенденции для дальнейшего благополучного международного развития. Основная цель работы – определить проблемы и перспективы развития международного таможенного сотрудничества.
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Customs Cooperation and Mutual Assistance
2009Abstract Two major instruments presently govern mutual assistance in the customs field: Council Regulation 515/97 deals with mutual assistance between the administrative authorities of the Member States and cooperation between the latter and the Commission to ensure the correct application of the law on customs and agricultural matters ...
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