Results 11 to 20 of about 27,278 (294)
METHODICAL APPROACH TO COMPLEX ASSESSMENT OF QUALITY OF CUSTOMS SERVICES
Вестник университета, 2019 Based on a critical analysis of existing scientific papers in the field of assessing the quality of customs services and the activities of customs authorities as a whole, the need to develop a methodological approach to a comprehensive assessment of the ...
Yu. Gupanova, Yu. Chechulin
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State customs services quality: marketing model and assessment methodology transformation
Вестник университетаThe article studies the sphere of public services provided by customs authorities. The purpose of the study is to analyze the marketing model of customs services marketing model transformation under the conditions of the customer-centricity principles ...
I. Yu. Sofiyannikova
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Вестник университетаThe article analyzes scientific approaches to the definition of the terms “infrastructure”, “customs infrastructure”, “infrastructure in the field of customs services”, including in the context of functional aspects.
A. A. Lisitsa
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Updating customs services list as one of the means of transformation
Вестник университетаThe article studies existing state customs services list, means of their provision, and problems associated with their implementation and realization. The purpose of the study is to analyze customs services sphere transformation considering increasing ...
I. Yu. Sofiyannikova
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Customs services and ways to improve their quality in the context of digitalisation
Вестник университетаThis article is devoted to problems of the process of rendering services in the field of customs during digitalisation of the economy. The observed mechanism of rendering state customs services, as well as improving their quality, naturally affect the ...
I. Yu. Sofiyannikova
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Contemporary Economy, 2016 E-Customs initiative includes a number of IT projects, organizational and legal measures. They are designed to creation of a simple and paperless environment for trade and customs, to short the duration of customs clearance and to ensure an appropriate ...
Małgorzata Czermińska
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Вестник университетаThe article analyzes the organizational and economic mechanism of customs services infrastructure development on the example of the Far Eastern Federal District. The purpose of the study is to assess spatial and territorial location of customs and near-
A. A. Lisitsa
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Contemporary Economy, 2013 In recent years Polish customs administration has undergone substantial changes not only in its structure but also in terms of tasks execution. Upon Poland’s accession to the European Union the western border was transformed into the internal border ...
Katarzyna Szmyd
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HISTORICAL ANALYSIS OF THE FOREIGN AND RUSSIAN VIEWS ON QUALITY MANAGEMENT OF CUSTOMS SERVICES
Russian Journal of Economics and Law, 2012 The article presents the summarized results of analysis of the foreign and Russian views on the customs services quality management. The evolution of the concepts of general and customs management are defined, as well as the main trends of customs ...
Yu. E. Gupanova
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SSRN Electronic Journal, 2018 Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment Differentiating customer service is achieved by adopting different standards according to the following criteria: availability of assortment varieties and quantities in percentage of orders placed ...
TARZİEV, Venelin +2 more
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