Results 241 to 250 of about 27,278 (294)
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A curriculum customization service
Proceedings of the 9th ACM/IEEE-CS joint conference on Digital libraries, 2009We demonstrate a prototype Curriculum Customization Service designed and developed with significant teacher input. This prototype illustrates a model for embedding digital library resources into mainstream classroom use. A 10 week pilot study suggests that this Service can increase teachers' use of digital library resources in their class, and ...
Tamara Sumner +3 more
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The Journal of Emergency Medicine, 1998
This essay examines the nature of service in medicine and the relationship between service and profit. "Customer service medicine" is identified with the interrelated views that 1) profit is or ought to be healthcare's fundamental concern and 2) the quality of medical service corresponds to the degree to which it produces a feeling of approval in ...
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This essay examines the nature of service in medicine and the relationship between service and profit. "Customer service medicine" is identified with the interrelated views that 1) profit is or ought to be healthcare's fundamental concern and 2) the quality of medical service corresponds to the degree to which it produces a feeling of approval in ...
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Proceedings of the 33rd annual ACM SIGUCCS conference on User services, 2005
The Information Technology structure and offerings at the University of Rochester are broad and complex, especially to our customers who only see bits and pieces of the whole. The ITS Center was formed as part of an effort to provide a more focused "face" to our customers.
Alfred Padeletti +2 more
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The Information Technology structure and offerings at the University of Rochester are broad and complex, especially to our customers who only see bits and pieces of the whole. The ITS Center was formed as part of an effort to provide a more focused "face" to our customers.
Alfred Padeletti +2 more
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Customer privacy versus customer service
Information Security Technical Report, 1997Abstract This article gives a financial services perspective on data protection legislation from an information security point of view, and discusses the balance between customer privacy and customer service.
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Journal of Service Management, 2013
Purpose – Customer activity in service has mainly been understood within the boundaries of interactions with service providers. This paper goes beyond this view to focus on the customer's independent activity, of which interaction is only a part.
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Purpose – Customer activity in service has mainly been understood within the boundaries of interactions with service providers. This paper goes beyond this view to focus on the customer's independent activity, of which interaction is only a part.
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Asia Pacific Journal of Marketing and Logistics, 2020
PurposeThe purpose of this study is to examine the effect of service authenticity, customer participation (CP) and customer-perceived service climate on customers' service evaluation within the context of smartphone repair services in South Korea. A conceptual model, including customer-perceived service climate, service authenticity, CP, service value ...
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PurposeThe purpose of this study is to examine the effect of service authenticity, customer participation (CP) and customer-perceived service climate on customers' service evaluation within the context of smartphone repair services in South Korea. A conceptual model, including customer-perceived service climate, service authenticity, CP, service value ...
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Veterinary Record, 2015
Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's ...
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Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's ...
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2020
Customer service focuses on solving problems for the customers to the satisfactory level. It provides the customer with the right information at the right time through all stages of the consumer decision journey. Covering all stages from consideration to the purchase and finally forming the overall customer experience.
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Customer service focuses on solving problems for the customers to the satisfactory level. It provides the customer with the right information at the right time through all stages of the consumer decision journey. Covering all stages from consideration to the purchase and finally forming the overall customer experience.
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Nursing Management (Springhouse), 1997
Fierce competition in the subacute care environment makes customer service orientation essential. Four steps help to achieve quality customer service are: (1) institute core values; (2) identify your customers; (3) understand human resources; and (4) establish an efficient system.
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Fierce competition in the subacute care environment makes customer service orientation essential. Four steps help to achieve quality customer service are: (1) institute core values; (2) identify your customers; (3) understand human resources; and (4) establish an efficient system.
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Marketing Intelligence & Planning, 1990
The importance of customer service to organisations of all kinds, whether in the public or private sector, is now acknowledged. But the definition is frequently too narrow. Good service starts before a transaction takes place and goes on after its completion, including the market research pre‐ordering climate; the buying/ordering process; the period ...
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The importance of customer service to organisations of all kinds, whether in the public or private sector, is now acknowledged. But the definition is frequently too narrow. Good service starts before a transaction takes place and goes on after its completion, including the market research pre‐ordering climate; the buying/ordering process; the period ...
openaire +1 more source