Results 81 to 90 of about 13,565 (215)

Exploring Customer Incivility in the Service Sector: A Systematic Review and Roadmap for Future Research

open access: yesInternational Journal of Consumer Studies, Volume 50, Issue 1, January 2026.
ABSTRACT Customer incivility (CI) increasingly shapes service work, from frontline hospitality staff to digital agents in retail and banking. This study applies the PRISMA protocol to review 112 empirical articles published between 2009 and 2025. Using the Theory, Context, Characteristics and Methods (TCCM) framework, we synthesise key findings and ...
Maqsood H. Bhutto   +3 more
wiley   +1 more source

How to Complete Regulations in Multi-agent Systems [PDF]

open access: yes, 2009
In this paper, we deal with regulations that may exist in multiagent systems in order to regulate agent behaviour. More precisely, we discuss two properties of regulations, consistency and ompleteness.
Cholvy, Laurence   +2 more
core   +1 more source

Deontic Logic for Strategic Games [PDF]

open access: yesErkenntnis, 2011
zbMATH Open Web Interface contents unavailable due to conflicting licenses.
openaire   +1 more source

Ability as dependence modality

open access: yesNoûs, Volume 59, Issue 4, Page 1126-1152, December 2025.
Abstract Some modal expressions in language—for example, “can” and “able”—describe what is possible in light of someone's abilities. Ability modals are obviously related to other modalities in language, such as epistemic or deontic modality, but also give rise to anomalies that make them unique.
Paolo Santorio
wiley   +1 more source

Applying the Agent-Deed-Consequence (ADC) Model to Smart City Ethics

open access: yesAlgorithms
Smart cities are an emerging technology that is receiving new ethical attention due to recent advancements in artificial intelligence. This paper provides an overview of smart city ethics while simultaneously performing novel theorization about the ...
Daniel Shussett, Veljko Dubljević
doaj   +1 more source

Moral Communities in a Race Status Negotiation: A Dorm Room Urination Case

open access: yesSymbolic Interaction, Volume 48, Issue 4, Page 602-634, November 2025.
In 2022, at a South African university, a white student was filmed urinating on the belongings of a black student. Although race was invoked as an a priori account for this incident, we demonstrate how race is made visible and relevant by participants in the interaction through an attempted, yet resisted, status degradation ceremony.
Catherine L. Tam, Daniella Rafaely
wiley   +1 more source

Deontic Logic and Natural Language [PDF]

open access: yes
There has been a recent surge of work on deontic modality within philosophy of language. This work has put the deontic logic tradition in contact with natural language semantics, resulting in significant increase in sophistication on both ends.
Cariani, Fabrizio
core  

Defeasible deontic logic [PDF]

open access: yes, 1997
Relevant to philosophy, law, management, and artificial intelligence, these papers explore the applicability of nonmonotonic or defeasible logic to normative reasoning. The resulting systems purport to solve well-known deontic paradoxes and to provide a better treatment than classical deontic logic does of prima facie obligation, conditional obligation,
Royakkers, L.M.M., Dignum, F.P.M.
openaire   +3 more sources

Donald Nute (ed.): Defeasible Deontic Logic

open access: yesAreté, 2001
No contiene ...
Oscar Trelles
doaj  

Language, culture and society: Modality, face and societal logic

open access: yesGlobe, 2023
It is common to distinguish between individualistic cultures typically associated with Western countries and collectivistic cultures normally linked to Asian countries.
Per Durst-Andersen
doaj  

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