Abstract COVID‐19 has intensified interest in crisis policy learning, yet the micro‐level interactions among political, bureaucratic, and expert actors remain underexplored. We conceptualise an ideal‐type framework for the micro‐flow of crisis learning, an ordinarily epistemic and context‐specific process of individual‐level interactions, where lessons
Neil Mortimer, Nicholas Bromfield
wiley +1 more source
Editorial: Integrating economics into population health: assessing policies and outcomes. [PDF]
Wang D +5 more
europepmc +1 more source
Predicting incivility behaviours in the public sector: What role does organisational context play?
Abstract Workplace incivility may seem minor compared to bullying or harassment, but its cumulative impact is profound, eroding employee well‐being, team dynamics, and organisational productivity. Incivility reflects low‐level behaviours and actions (e.g.
Jarrod Haar +2 more
wiley +1 more source
Correction: Self-stigma and suicide risk mediates the associations of inattention/impulsivity symptoms with psychological distress and quality of life among people with schizophrenia. [PDF]
Nguyen TTT +8 more
europepmc +1 more source
Value in the ‘valley of the shadow of death’—When the user is no longer the value arbiter
Abstract The Public Service Logic (PSL) user‐centric perspective on value creation has been one of its main critiques. Scholars argue that for some real‐world applications, such as emergency services, where users cannot engage with service offerings, the PSL must consider the roles of other service actors beyond just facilitators.
Higor Leite, Stephen Osborne
wiley +1 more source
A Framework for Cross‐National Collective Intelligence Facilitation
Systems Research and Behavioral Science, EarlyView.
Owen M. Harney +3 more
wiley +1 more source
Abstract Business schools are often criticized for reproducing growth‐oriented norms, but alternative pedagogies remain difficult to normalize. Drawing on Butler's theory of subversive performativity, this study examines how art‐based pedagogy enables academics to challenge growth logics in business schools by transforming their identities over time ...
Sylvain Bureau +3 more
wiley +1 more source
Colour photograph of nursing graduates. Small duplicate of official graduation photo.
Modbury Hospital School of Nursing
core
Service Recovery in Chatbot‐mediated Environments: Trust Dynamics and Customer Loyalty Intentions
Abstract Prior research has shown that customers’ perceptions of chatbots may be influenced by the situational context in which human–chatbot interactions take place. This research advances understanding of artificial intelligence (AI)‐enabled chatbot‐led service failure recovery (SFR) in the context of customer loyalty.
Wilson Ozuem +2 more
wiley +1 more source
Correction: Prevalence and correlates of postpartum depression during the COVID-19 pandemic: a cross-sectional study in Vietnam. [PDF]
Nguyen HTT +15 more
europepmc +1 more source

