Modification of EFQM Business Excellence Model for Public Libraries in Iran (Case study of Khuzestan Province) [PDF]
Purpose: This paper tried to identify and determine nine factors in EFQM Business Excellence Model for public libraries of Khuzestan province as pilot study of public libraries in Iran.
Abdolhosein Farajpahlou +2 more
doaj
La adaptacion del plan nacional de evaluacion de la calidad de las universidades al contexto de una universidad con estructura matricial de centros y departamentos: el caso de la universidad politecnica de cataluña [PDF]
Peer ReviewedPostprint (published ...
Jofre Roca, Lluís, Rotger, Jordi
core +1 more source
How can SMEs benefit from big data? Challenges and a path forward [PDF]
Big data is big news, and large companies in all sectors are making significant advances in their customer relations, product selection and development and consequent profitability through using this valuable commodity. Small and medium enterprises (SMEs)
Ahlemeyer-Stubbe +28 more
core +2 more sources
Intermediate Role of the Criterion of Focus on the Students Benefiting in the Relationship between Adopting the Criterion of Partnership and Resources and Achieving Community Satisfaction in the Palestinian Universities [PDF]
The study aimed at identifying the intermediate role of the criterion of emphasis on students and beneficiaries in the relationship between adopting the criterion of partnership and resources and achieving the satisfaction of the society.
Abu-Naser, Samy S. +3 more
core +2 more sources
Investigating the impact of our organization's business processes in the direction of agility and leaner processes with emphasis on EFQM 2020 criteria [PDF]
The purpose of this research is to investigate the impact of the organization's business processes in the direction of agility and leaner processes with emphasis on EFQM 2020 criteria. This research is descriptive-survey and applied.
Shahab Ziabakhsh +2 more
doaj +1 more source
Measurement and effects of teaching quality : an empirical model applied to masters programs [PDF]
This study applies service quality and customer satisfaction theory to the field of education, and particularly to postgraduate studies. It examines the impact of multiple indicators of teaching quality on student satisfaction.
Cardone Riportella, Clara +2 more
core +1 more source
التميز المؤسسي فى المكتبات البحثية الكبرى بمصر فى ضوء معايير النموذج الأوربي( EFQM) من وجهة نظر مدرائها : دراسة استكشافية [PDF]
ركزت هذه الدراسة على رصد واقع التميز المؤسسي فى المكتبات البحثية الكبرى بمصر فى ضوء معايير النموذج الأوربي(EFQM) ، والبالغ عددها ست مكتبات بحثية تنتمى لأنواع مختلفة متمثلة فى الجامعية ، المتخصصة ، والقومية ، وتكونت عينة الدراسة من (90) مفردة ، وقد هدفت ...
نجوى شكري يمني
doaj +1 more source
Developing a business improvement strategy based on the EFQM model [PDF]
The use of the EFQM model and other business excellence models (BEM’s) has been recognised as a way of improving business processes among organisations.
Forrester, Paul +4 more
core
Using the European Model of Total Quality Management to assess the Performance of Organizations. Case Study on Educational Services [PDF]
Improving quality represents for all organizations and especially for those in services one of the most important strategies for enhancing performance and competitiveness.
Diana Ioncica +3 more
core
Teaching and learning of performance measurement in OR/MS degrees [PDF]
A review of existing UK MS/OR undergraduate programmes was completed to assess the extent and nature of performance measurement teaching. In addition, a survey of performance measurement practitioners was undertaken to obtain views on what should be ...
Shafti, F., Wisniewski, M.
core +1 more source

