The Quality Management Ecosystem in Cell Therapy in Catalonia (Spain): An Opportunity for Integrating Standards and Streamlining Quality Compliance. [PDF]
Vives J, Sòria MG, McGrath E, Magri M.
europepmc +1 more source
An empirical study of implementation of EFQM method for broadcasting organization in Iran [PDF]
Performance measurement plays an important role on media organizations and there are literally many methods for measuring the performance of an organization.
Ali Akbar Farhangi, Moluk Abbasi
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Corporate Social Responsibility: The Challenge for Medium Sized Enterprises in the Bamberg-Forcheim Region, Germany [PDF]
Globalization and the growing pressure on medium sized enterprises to take responsibility for their operations has resulted in an increasing number of medium sized companies becoming aware of Corporate Social Responsibility.
Malte Kaufmann, Viorica Şerban
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Knowledge transfer processes in PFI/PPP: critical success factors [PDF]
Successful knowledge transfer is an important process which requires continuous improvement in today’s knowledge-intensive economy. However, improving knowledge transfer processes represents a challenge for construction practitioners due to the ...
Ballal, Tabarak +2 more
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Propuesta de un modelo para medir los efectos del liderazgo en los resultados de la calidad [PDF]
Este trabajo propone un modelo para analizar la relación entre el liderazgo y la gestión de la calidad, a través de una revisión de la literatura. A pesar de que hay muchos estudios sobre gestión de la calidad que de una forma u otra destacan la ...
Jiménez Caballero, José Luis (Coordinador) +3 more
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Introduction: Human resources information management as one of the valuable and modern achievement is the biggest challenge that managers are faced with and there is a deep believe on application and practical execution of modern managerial approaches in
Farzaneh Eghbal +2 more
doaj
Improving the Service Quality as a Socially Responsible Activity of Hotel Companies [PDF]
In this article, the results of the survey examining quality of service in spa hotels are interpreted. Research was conducted in five spas in West Morava region during August and September 2008. Service quality was measured with a model based on SERVQUAL
Ivana Blesic +2 more
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QUALITY MANAGEMENT PRINCIPLES – AN APPROACH IN HEALTHCARE INSTITUTIONS [PDF]
The problems of quality management systems development don´t seem to be interesting for healthcare institutions (HCI) at a glance. But a lot of managers and employees of HCI (including physicians) have already understood that their organizations also ...
Kristina Zgodavova, Sofia Elena Colesca
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EFQM model poslovne izvrsnosti
Poslovna izvrsnost spremnost je organizacije da kontinuirano uči i razvija se kako bi zadovoljila sve svoje ključne dionike. Kod poslovne izvrsnosti fokus je na vodstvu, kupcima, strateškoj integraciji, radnoj snazi, razvoju partnerstva s vanjskim suradnicima, orijentaciji na rezultate te društvenoj odgovornosti.
openaire +1 more source
The Survey of the Service Quality. Application to a Hotel using the SERVQUAL Model [PDF]
Quality is a subjective concept, which depends on the individual’s perceptions and expectations. These perceptions and expectations may be different one from the other and they may evolve in time.
Nicolae Istudor, Olimpia State
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