Results 211 to 220 of about 6,611 (264)

Evaluation of Electronic Customer Knowledge Mediating by Electronic Customer Attraction on Electronic Customer Acquisition

International Journal of Customer Relationship Marketing and Management, 2015
In today's increasingly strong, competitive environment and rapidly changing business economies of the world, the electronic customer knowledge is becoming a key factor within organizations as it places considerable emphasis and excessive attention to improve their electronic customer acquisition.
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Modeling the customer in electronic commerce

Applied Ergonomics, 2000
This paper reviews interface design of web pages for e-commerce. Different tasks in e-commerce are contrasted. A systems model is used to illustrate the information flow between three subsystems in e-commerce: store environment, customer, and web technology.
M G, Helander, H M, Khalid
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Customer Loyalty and Electronic Banking

Journal of Global Information Management, 2001
In this paper, we present a conceptual framework that helps to better understand and assess the impacts of information technology on customer loyalty in retail banking. To do so, we define the concept of customer loyalty and identify its antecedents. A conceptual framework describing the impacts of information technology on loyalty is developed based ...
Daniel Tomiuk, Alain Pinsonneault
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Minitrack: Electronic Customer Relationship Management

2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
Electronic Commerce (eCommerce, i.e. the execution of business processes using Internet technologies) continues to be a significant, pervasive issue for both enterprises and customers. Similarly, mobile commerce (mCommerce, i.e. the execution of business processes using mobile technologies) is gaining momentum again. Management of relationships between
Susanne Glissmann, Lutz Kolbe, Nicholas Romano Jr., Jerry Fjermestad   +3 more
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Creating Custom Wearable Electronics

Companion Proceedings of the 22nd International Conference on Intelligent User Interfaces, 2017
Wearables offer an attractive platform for interacting intelligently with our environment and ourselves. Commercially available wearables are not aimed at the academic/research environment. They have proprietary protocols, do not willingly share recorded data or information on how it was processed and filtered, and do not have the right combinations of
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eCCIq: The quality of electronic customer-to-customer interaction

Journal of Retailing and Consumer Services, 2013
Abstract Electronic customer-to-customer interaction (eCCI) becomes crucial in innovative business models (e.g., Ebay, Facebook) that are either intentionally built on such eCCI occurring completely on purpose or for providers that are embedding web 2.0 and social media techniques in their service offering.
Dominik Georgi, Moritz Mink
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Customer Efficient Electronic Cash Protocols

Journal of Organizational Computing and Electronic Commerce, 2007
The technology of electronic cash makes it possible to transmit digital money over communication networks during electronic transactions. Owing to the untraceability and unforgeability properties, electronic cash can protect the privacy of customers and guarantee security of payments in the transactions.
Chun-I Fan, Bo-Wei Lin, Shi-Ming Huang
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Acquiring Customers' Requirementsin Electronic Commerce

Artificial Intelligence Review, 2002
A key role for Artificial Intelligence technology in electronic commerce is in finding products and services that meet a user's requirements. This may be implemented as a three-stage process of requirements elicitation, product search, and finally product presentation.
Ralph Bergmann, Pádraig Cunningham
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Choosing electronic supermarket customers

Behaviour & Information Technology, 1999
Electronic commerce setup costs can be expensive to the service provider. For this reason it is desirable that those who undergo the electronic commerce registration process do actually use the service. This current paper explores the notion of the use of a 'weighted application blank' (WAB) to identify individuals who will, or will not, use the ...
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Electronic Customer Relationship Management

2004
In Markten, welche durch eine Intensivierung des Wettbewerbes aufgrund eines steigenden Umfangs des Produkt- und Leistungsangebots charakterisiert sind, ist in vielen Fallen eine Zunahme der Kundenorientierung sowie eine Verkleinerung der Zielgruppensegmente der Anbieter beobachtbar.
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