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Situation awareness in emergency medical dispatch [PDF]

International Journal of Human-Computer Studies, 2004
Situation awareness, and how systems can be designed to support it appropriately, have been a focus of study in dynamic, safety critical contexts such as aviation. The work reported here extends the study of situation awareness into the domain of emergency medical dispatch (EMD).
Ann Blandford, B. L. William Wong
openaire   +5 more sources

Help-seeking and barriers to emergency care during out-of-hospital cardiac arrests in public housing areas: a qualitative study [PDF]

BMJ Open
Introduction Understanding whether socioeconomic and ethnic backgrounds influence help-seeking and communication with emergency medical services (EMS) is essential to mitigate disparities.Objective We explored how public housing residents seek help and ...
Christian Hassager, Fredrik Folke, Tine Tjørnhøj-Thomsen, Carolina Malta Hansen, Doris Østergaard, Anne Juul Grabmayr, Annam Pervez Sheikh, Astrid Marie Rolin Kragh, Sofie Kjærholm   +8 more
doaj   +2 more sources

Evaluating stroke recognition and prehospital quality metrics in emergency dispatch: a retrospective cohort study comparing mimics and confirmed strokes [PDF]

BMJ Open
Objectives Accurate identification of acute stroke by the Emergency Medical Dispatch Centre (EMDC) is essential for timely treatment and efficient resource use.
Thomas Lindner, Martin Kurz, paul Barach, Elisabeth Farbu, Conrad Arnfinn Bjørshol, Nedim Leto, Annette Fromm, Soffien Ajmi, Christopher Kalhagen Bjerkvig   +8 more
doaj   +2 more sources

The organization of ambulance decontamination during the COVID-19 pandemic: a process analysis based on the Lean Thinking philosophy

Emergency Care Journal, 2023
The COVID-19 pandemic led to massively increased emergency medical services (EMS) activity. The need to decontaminate emergency vehicles after conveying a suspected or confirmed patient to the hospital represented a critical step, slowing the activities ...
Guglielmo Imbriaco, Alfonso Flauto
doaj   +1 more source

The “unclear problem” category: an analysis of its patient and dispatch characteristics and its trend over time

BMC Emergency Medicine, 2022
Background An effective emergency medical dispatch process is vital to provide appropriate prehospital care to patients. It increases patient safety and ensures the sustainable use of medical resources.
Sterre Otten, Cassandra Rehbock, Thomas Krafft, Martin Vang Haugaard, Eva Pilot, Stig Nikolaj Blomberg, Helle Collatz Christensen   +6 more
doaj   +1 more source

Investigation of the Effect of Ergonomic Intervention on Medical Emergency Announce Time of Dispatch in Alborz [PDF]

Muhandisī-i bihdāsht-i ḥirfah/ī, 2019
Background and Objective: Effective communication is an important factor in pre-hospital care. The emergency medical communication and dispatch center is one of the most stressful work environments in the healthcare domain so that it is essential to ...
Ali Taherinia, Yazdan MohsenZadeh, Seyed Akbar Mousavi Ghasemi, Jamshid Rahimi   +3 more
doaj   +1 more source

Using trigger tools to identify triage errors by ambulance dispatch nurses in Sweden: an observational study

BMJ Open, 2020
Objectives This study aimed to assess whether trigger tools were useful identifying triage errors among patients referred to non-emergency care by emergency medical dispatch nurses, and to describe the characteristics of these patients.Design An ...
Ulrika Winblad, Douglas Spangler, Lennart Edmark, Jessica Colldén-Benneck, Helena Borg, Hans Blomberg   +5 more
doaj   +1 more source

Connect dispatch centers for call handling improves performance

Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2019
The aim of this Letter to the Editor was to report a strategy to reduce time waiting for emergency calls in a dispatch center, in line with a recently published article that reviewed evidence for medical dispatching systems to accurately dispatch ...
Yann Penverne, Michel Terré, François Javaudin, Joël Jenvrin, Frédéric Berthier, Julien Labady, Brice Leclere, Emmanuel Montassier   +7 more
doaj   +1 more source

Telephonic description of sepsis among callers to an emergency dispatch centre in South Africa

African Journal of Emergency Medicine, 2020
Introduction: Sepsis is an acute, life-threatening condition caused by a dysregulated systemic response to infection. Early medical intervention such as antibiotics and fluid resuscitation can be life-saving.
Willem Stassen, PhD, Eric Larsson, Courtney Wood, Lisa Kurland   +3 more
doaj   +1 more source

Dispatch accuracy of physician-staffed emergency medical services in trauma care in south-east Norway: a retrospective observational study

Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2021
Background Selection of incidents and accurate identification of patients that require assistance from physician-staffed emergency medical services (P-EMS) remain essential.
Martin Samdal, Kjetil Thorsen, Ola Græsli, Mårten Sandberg, Marius Rehn   +4 more
doaj   +1 more source