Technology frustration in healthcare - does it matter in staff ratings of stress, emotional exhaustion, and satisfaction with care? A cross-sectional correlational study using the job demands-resources theory. [PDF]
BMC Health Serv ResWirkkala M +3 more
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Trajectories of mindfulness, flow experience, and stress during an online-based MBSR program: the moderating role of emotional exhaustion. [PDF]
Front PsycholHohnemann C +3 more
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Depression and Smartphone Addiction Among College Students: The Mediating Effect of Emotional Exhaustion. [PDF]
Alpha PsychiatryFeng B, Dou G.
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Contextualizing emotional exhaustion and positive emotional display: The signaling effects of supervisors’ emotional exhaustion and service climate. [PDF]
Journal of Applied Psychology, 2010 In this study, we investigated how supervisors' emotional exhaustion and service climate jointly influence the relationship between subordinates' emotional exhaustion and their display of positive emotions at work. Using data from frontline sales employees and their immediate supervisors in a fashion retailer, we hypothesized and found that under the ...
Lam, Catherine K. +3 more
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Nurses’ emotions, emotion regulation and emotional exhaustion
International Journal of Organizational Analysis, 2019Purpose The purpose of this study is to investigate the relations between emotion regulation (reappraisal and suppression), discrete emotions and emotional exhaustion among nurses. Design/methodology/approach A cross-sectional design was used with 168 nurses in South Korea. Structural equation modeling and path analysis were conducted for analysis.
Mikyoung Lee, Keum-Seong Jang
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Emotional job demands and emotional exhaustion in teachers
Educational Psychology, 2014Teaching entails many demands of an emotional and interpersonal kind. For the current study, emotional job demands were conceptualised as comprising three components: exposure to emotionally demanding situations, emotional labour (use of deep and surface acting) and work focused on the emotional well-being of others. Both emotional job demands and ‘non-
Tuxford, Linda M, Bradley, Graham L
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Emotion work and emotional exhaustion in teachers: the job and individual perspective
Educational Studies, 2012Teaching requires much emotion work which takes its toll on teachers. Emotion work is usually studied from one of two perspectives, a job or an individual perspective. In this study, we assessed the relative importance of these two perspectives in predicting emotional exhaustion.
Näring, Gérard +2 more
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Emotional Intelligence, Emotional Exhaustion, And Job Performance
Social Behavior and Personality: an international journal, 2011In this paper we examined how emotional intelligence (EI) affects emotional exhaustion (burnout) resulting from emotional labor, and how emotional exhaustion influences an individual's job performance in terms of organizational commitment and job satisfaction.
Tae-Won Moon, Won-Moo Hur
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Affectivity, Emotional Labor, Emotional Exhaustion, and Emotional Intelligence in Coaching
Journal of Applied Sport Psychology, 2015This study investigated the relationship among affectivity, emotional labor strategies, and emotional exhaustion, and the moderating effect of emotional intelligence in that relationship. There were 430 NCAA Division I coaches who completed questionnaires measuring affectivity, the forms of emotional labor, emotional exhaustion, and emotional ...
Packianathan Chelladurai, Ye Hoon Lee
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Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms
Work & Stress, 2007Abstract In some occupations, particularly in the service sector, dealing with patients or clients may require an employee to pretend to have emotions that they do not really have, or to actually experience required emotions. The regulation of emotion can be either automatic or controlled.
David Holman +3 more
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