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Emotional exhaustion, emotional intelligence and task performance of employees in educational institutions during COVID 19 global pandemic: a moderated-mediation model

Person-centered review, 2022
PurposeThe objective of the present study is to investigate the relationship between emotional exhaustion and performance. During the present coronavirus disease (COVID-19) global pandemic, as the world has come to a standstill and more than 200 ...
George Sunil D'Souza   +2 more
semanticscholar   +1 more source

Exploring the effect of workplace incivility on job outcomes: testing the mediating effect of emotional exhaustion

Journal of Organizational Effectiveness, 2022
PurposeThe main goal of this research study is to look at the mediating effect of emotional exhaustion in the association between workplace incivility and job outcomes (job stress, job satisfaction, and employee turnover intentions).Design/methodology ...
Z. Parray   +2 more
semanticscholar   +1 more source

Nurses’ emotions, emotion regulation and emotional exhaustion

International Journal of Organizational Analysis, 2019
Purpose The purpose of this study is to investigate the relations between emotion regulation (reappraisal and suppression), discrete emotions and emotional exhaustion among nurses. Design/methodology/approach A cross-sectional design was used with 168 nurses in South Korea. Structural equation modeling and path analysis were conducted for analysis.
Mikyoung Lee, Keum-Seong Jang
openaire   +2 more sources

Emotional job demands and emotional exhaustion in teachers

Educational Psychology, 2014
Teaching entails many demands of an emotional and interpersonal kind. For the current study, emotional job demands were conceptualised as comprising three components: exposure to emotionally demanding situations, emotional labour (use of deep and surface acting) and work focused on the emotional well-being of others. Both emotional job demands and ‘non-
Tuxford, Linda M, Bradley, Graham L
openaire   +3 more sources

Work–family conflict and job satisfaction among construction professionals: the mediating role of emotional exhaustion

HORIZONS A, 2021
Purpose Work–family conflict plays a vital role in employees’ work-related satisfaction and emotional exhaustion measures. Yet, the theoretical interrelationship between work–family conflict, emotional exhaustion and job satisfaction has not been fully ...
Tharindu C. Dodanwala, Pooja Shrestha
semanticscholar   +1 more source

Emotion work and emotional exhaustion in teachers: the job and individual perspective

Educational Studies, 2012
Teaching requires much emotion work which takes its toll on teachers. Emotion work is usually studied from one of two perspectives, a job or an individual perspective. In this study, we assessed the relative importance of these two perspectives in predicting emotional exhaustion.
Näring, Gérard   +2 more
openaire   +3 more sources

Emotional Intelligence, Emotional Exhaustion, And Job Performance

Social Behavior and Personality: an international journal, 2011
In this paper we examined how emotional intelligence (EI) affects emotional exhaustion (burnout) resulting from emotional labor, and how emotional exhaustion influences an individual's job performance in terms of organizational commitment and job satisfaction.
Tae-Won Moon, Won-Moo Hur
openaire   +2 more sources

Affectivity, Emotional Labor, Emotional Exhaustion, and Emotional Intelligence in Coaching

Journal of Applied Sport Psychology, 2015
This study investigated the relationship among affectivity, emotional labor strategies, and emotional exhaustion, and the moderating effect of emotional intelligence in that relationship. There were 430 NCAA Division I coaches who completed questionnaires measuring affectivity, the forms of emotional labor, emotional exhaustion, and emotional ...
Packianathan Chelladurai, Ye Hoon Lee
openaire   +2 more sources

The effectiveness of supervisor support in lessening perceived uncertainties and emotional exhaustion of university employees during the COVID-19 crisis: the constraining role of organizational intransigence

The Journal of general psychology, 2020
Despite the severity of the COVID-19 crisis, which has affected organizations worldwide, there is a lack of research on the organizational factors that affect the psychological wellbeing of the employees of an organization affected by the crisis.
Peerayuth Charoensukmongkol   +1 more
semanticscholar   +1 more source

Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms

Work & Stress, 2007
Abstract In some occupations, particularly in the service sector, dealing with patients or clients may require an employee to pretend to have emotions that they do not really have, or to actually experience required emotions. The regulation of emotion can be either automatic or controlled.
David Holman   +3 more
openaire   +2 more sources

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