Results 281 to 290 of about 570,918 (342)

The Role of AI in Performance Appraisal: A Mixed‐Method Study of Employee Experience Through a Relational Lens

Human Resource Management, EarlyView.
ABSTRACT As artificial intelligence (AI) becomes more common in human resource management (HRM), especially in performance appraisals, questions arise about how employees respond to AI involvement in these processes. While existing research often treats AI as a technical tool, this study also views AI as a social actor that interacts with employees ...
Yuan Pan, Fabian Jintae Froese, Shanzi Xue   +2 more
wiley   +1 more source

Emotional Labor of Caregivers of Elderly Patients with Dementia and Disabilities in a Psychiatric Hospital in China. [PDF]

Med Sci Monit
Zhong S, Chen X, Li J.
europepmc   +1 more source

Robot dilemmas: Deception and digital emotional labor in dementia care work

David Redmalm, Clara Iversen, Marcus Persson, Elin Thunman   +3 more
openalex   +2 more sources

Love of the Job: What It Is, How to Measure It, and Why It Matters for Work Outcomes

Human Resource Management, EarlyView.
ABSTRACT Employee retention, motivation, performance, and well‐being remain enduring priorities in human resource management, yet existing constructs such as engagement, commitment, and satisfaction do not fully capture the depth of emotional attachment that some employees feel towards their jobs.
Michelle Inness, Kaylee Somerville, Zhanna Lyubykh, Nick Turner, E. Kevin Kelloway, Julian Barling, Lori Francis, Laure E. Pitfield, Constance E. Bygrave   +8 more
wiley   +1 more source

Relationship between emotional labor strategies and the quality of work life of operating room nurses. [PDF]

Front Public Health
Li L, Cao Y, Sun Y, Li Y, Zhai Y, Yan Y.
europepmc   +1 more source

Latent class analysis of death coping ability among palliative care nurses and its association with their emotional labor. [PDF]

BMC Palliat Care
Li J, Arber A, Chen X, Chen Y, Sun C, Wu J, Chen X.   +6 more
europepmc   +1 more source

THE MEDIATING EFFECT OF CUSTOMER EXPERIENCE IN THE RELATIONSHIP BETWEEN EMOTIONAL LABOR AND WORD-OF-MOUTH

Dong Zhan Wu
openalex   +2 more sources

Mobilization through Emotional Labor: Emotional Labor as a Tool of Competition

Mobilization through Emotional Labor: Emotional Labor as a Tool of Competition
openaire  

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Documenting Emotional Labor

Journal of Autoethnography, 2022
This essay builds on Lawless’s call to name and chronicle emotional work. The authors draw attention to the emotional labor that has become an institutional expectation of the academic position, particularly among people with marginalized identities, to name this labor as such and to use this documentation as evidence for compensation.
Molly Wiant Cummins, Aubrey A. Huber
openaire   +1 more source