Results 281 to 290 of about 364,042 (334)
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2011
As Chapter 12 explains, the extent to which traditional stereotypes of men’s emotional inarticulacy hold true within contemporary Western societies has been a focus for debate rather than a matter of consensus. This chapter brings an empirical perspective to bear on this question through three occupationally located case study examples of feelings ...
Victoria Robinson, Jenny Hockey
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As Chapter 12 explains, the extent to which traditional stereotypes of men’s emotional inarticulacy hold true within contemporary Western societies has been a focus for debate rather than a matter of consensus. This chapter brings an empirical perspective to bear on this question through three occupationally located case study examples of feelings ...
Victoria Robinson, Jenny Hockey
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Emotional Labour in Publishing
Logos, 2022Abstract Emotional labour has been widely recognized in a variety of industries, but not yet in publishing. By examining 126 survey responses from current or former publishing employees, this study identifies the primary forms of emotional labour present in the publishing industry, and how these vary between employees. Also examined
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The Emotional Labour of Barristers: An Exploration of Emotional Labour By Status Professionals
Journal of Management Studies, 2002Recent research has confirmed the study of emotion as an important organizational concept in its own right. Central to this claim is the growing body of research into the causes, content and consequences of emotional labour. However, despite a plethora of studies into the emotional labour of front‐line staff, to date, professional groupings have been ...
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2020
Policing is a complex and varied profession that requires officers to express a whole range of emotions depending on the context. They are expected to be both ‘nicer than nice’ and ‘tougher than tough’. The emotional labour required to perform the policing role can contribute to
Alex Black, Karen Lumsden
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Policing is a complex and varied profession that requires officers to express a whole range of emotions depending on the context. They are expected to be both ‘nicer than nice’ and ‘tougher than tough’. The emotional labour required to perform the policing role can contribute to
Alex Black, Karen Lumsden
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International Journal of Police Science & Management, 2016
Managing emotions in the workplace is an indispensable requisite for organizational efficiency. Displaying organizationally desired emotions by controlling one’s private feelings is called emotional labour. This study is a sharp departure from the overemphasis placed on the emotional labour–management of positive emotions relationship.
Sumagna Bhowmick, Zubin Mulla
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Managing emotions in the workplace is an indispensable requisite for organizational efficiency. Displaying organizationally desired emotions by controlling one’s private feelings is called emotional labour. This study is a sharp departure from the overemphasis placed on the emotional labour–management of positive emotions relationship.
Sumagna Bhowmick, Zubin Mulla
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Digital Labour Is Emotional Labour
This chapter considers the 'emotional labour' involved in digital work and reflects on the emotionality inherent within everyday digital practices and behaviours in museums and heritage organisations. It argues that only by better articulating the affective dimensions of working with technology can we build a more nuanced understanding of the future ofopenaire +1 more source
Emotional labour in organizations
Leadership & Organization Development Journal, 1997Emotion and rationality are considered by many practitioners to be mutually exclusive concepts as encapsulated in the generally held belief that there is no place for emotions in today’s rational, task‐oriented work environments. Illustrates that emotions and their expression are, in fact, controlled and managed in organizations by a wide range of ...
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Journalism as Emotional Labour
2007Part I introduced a conception of the public sphere, or of our civic culture, as a highly complex field of emotional forces. The disposition of these emotions at any given time will shape the contours of public opinion, will broadly determine the range of political alternatives which are on offer, and will set parameters and probabilities for the kinds
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