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Effectiveness of error management training in the hospitality industry: Impact on perceived fairness and service recovery performance

International Journal of Hospitality Management, 2019
Hospitality employees make errors given the characteristics of the service product. The way employees handle errors is largely determined by the training they receive.
Heyao Yu, Xingyu Wang
exaly   +2 more sources

Tolerating errors in hospitality organizations: relationships with learning behavior, error reporting and service recovery performance

International Journal of Contemporary Hospitality Management, 2020
Hospitality work setting is error-prone, rendering error handling critical for effective organizational operation and quality of service delivery. An organization’s attitude toward errors can be traced back to one fundamental question: should errors be ...
Xingyu Wang, Aysin Pasamehmetoglu
exaly   +2 more sources

Nurses' role in medical error recovery: an integrative review

Journal of Clinical Nursing, 2016
T. Gaffney   +2 more
exaly   +2 more sources

A Low Latency Approximate Adder Design Based on Dual Sub-Adders With Error Recovery

IEEE Transactions on Emerging Topics in Computing, 2023
This paper presents a novel dual sub-adder based approximate adder that splits a precise adder into two to significantly reduce the latency. The proposed error recovery and reduction technique effectively compensates for the catastrophic accuracy ...
Hyoju Seo, Yongtae Kim
semanticscholar   +1 more source

Automated Behavior Tree Error Recovery Framework for Robotic Systems

IEEE International Conference on Robotics and Automation, 2021
Reacting to unexpected conditions and recovering from errors is crucial for robots to perform their missions continuously in dynamic environments. This paper introduces a novel framework aiming to handle errors impairing the quality of robot services ...
Ruihan Wu, Sitar Kortik, C. H. Santos
semanticscholar   +1 more source

A 66-fs-rms Jitter 12.8-to-15.2-GHz Fractional-N Bang–Bang PLL With Digital Frequency-Error Recovery for Fast Locking

IEEE Journal of Solid-State Circuits, 2020
This article presents a fractional- ${N}$ frequency synthesizer architecture that is able to overcome the limitations of conventional bang–bang phase-locked loops.
Alessio Santiccioli   +7 more
semanticscholar   +1 more source

Low-Power Approximate Multiplier with Error Recovery using a New Approximate 4-2 Compressor

International Symposium on Circuits and Systems, 2020
In this paper we propose an energy-efficient approximate multiplier which uses a new approximate 4-2 compressor. The proposed compressor has a low error probability and its error conditions can be easily detected.
A. Strollo   +4 more
semanticscholar   +1 more source

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